Harini Raman
Bussiness partner representative
Chennai,TN
Summary
Proven track record in enhancing customer satisfaction and engagement, evidenced by my tenure at ClearOne. Expert in strategic planning and customer relationship building.
Overview
9
9
years of professional experience
Work History
Business Partner Representative
ClearOne
12.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with cross-functional departments to resolve complex customer issues in a timely manner.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
Master Trainer
Manya Educations Private Limited
10.2015 - 10.2022
- Assisted in the creation of e-learning modules to expand the reach of our training offerings, increasing overall accessibility for remote learners.
- Contributed insights towards revising existing course content based on participant feedback and industry developments, keeping our programs up-to-date and relevant.
- Enhanced trainee engagement by incorporating interactive activities and real-world examples into training sessions.
- Collaborated with fellow trainers to develop comprehensive curriculums for various programs, resulting in higher trainee satisfaction rates.
- Delivered exceptional customer service by addressing client concerns promptly and professionally, securing repeat business opportunities as a result.
Education
Master of Science - Mathematics
Stella Maris College
Chennai, India 04.2001 -
Bachelor of Science - Mathematics
Meenakshi College For Women
Chennai 04.2001 -
Skills
Strategic Planning
Timeline
Business Partner Representative
ClearOne
12.2022 - Current
Master Trainer
Manya Educations Private Limited
10.2015 - 10.2022
Master of Science - Mathematics
Stella Maris College
04.2001 -
Bachelor of Science - Mathematics
Meenakshi College For Women
04.2001 -
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