Hariprasad Nagarajan

Nissan Renault Financial Services India(NRFSI)

Roles and Responsibilities :

• Facilitated FSD/BRD walkthrough with stakeholders and vendors for each sprint.
• Conducted demo sessions ensuring all functionalities were covered.
• Managed sign-off processes for FSD and UAT testing.
• Documented feedback and enhancements for system upgrades.
  Performed gap analysis and supported development documentation.
• Executed manual testing (smoke, sanity, regression, E2E).
• Used JIRA for defect tracking and test management.
• Supported environment maintenance and production releases.
• Provided application support to end-users

Caterpillar Engineering Automation Project

Roles and Responsibilities :

• Acted as Scrum Master, facilitating daily stand-ups and Scrum
  ceremonies while proactively resolving team impediments to
  enhance productivity.
• Conducted gap analysis and ensured strict adherence to
  Agile/Scrum practices, maintaining comprehensive and up-to-date
  project documentation
• Supported UAT processes by reviewing test cases, coordinating
  client demos, and preparing UAT test summaries.
• Performed manual testing across smoke, sanity, integration,
  regression, and end-to-end scenarios to ensure high-quality
  deliverables.
• Utilized JIRA and Azure DevOps for defect tracking, test
  management, and project status updates.
• Assisted in environment maintenance, post-deployment validation, and production release activities.
• Delivered responsive application support to end-users, earning
  recognition for issue resolution and client satisfaction.
• Contributed to project management efforts including delivery
  tracking, team coordination, and stakeholder communication.

Caterpillar Engineering Automation Project

Roles and Responsibilities :

• Gathered and documented requirements for engineering
  automation tools through stakeholder collaboration and user story
  creation.
• Led requirement elicitation via client discussions, document
  analysis, and brainstorming sessions.
• Created BRDs/FRDs and designed UML diagrams; supported UX
  team in wireframe finalization.
• Translated epics into user stories and managed backlog
  prioritization with Product Owners.
• Conducted sprint planning and backlog grooming using Azure
  DevOps.
• Acted as liaison between offshore and onsite teams to ensure
  requirement clarity.
• Used JIRA and Azure DevOps for tracking, planning, and reporting.
• Reviewed functional and non-functional requirements for
  completeness.

Office Depot E-Commerce Project

Roles and Responsibilities :

• Resolved client issues related to product delivery and fraudulent
  transactions across US, UK, and Canada.
• Identified fraudulent transaction activities and streamlined payment processes at different levels using various tools.
• Ensured excellent client experience by addressing operational
  failures, reducing risk, and preventing revenue loss.
• Contributed subject matter expertise to monthly review meetings,
  recommended process.