Dynamic and results-oriented System Administrator with seven years of experience delivering comprehensive IT services to U.S.-based clients. Proven technical expertise in server management, Active Directory, Office 365, Okta, Google Workspace, and cloud-based solutions, driving system optimization, and ensuring seamless operations. Adept at troubleshooting, user provisioning, and access controls, Vulnerability Management, with a strong commitment to continuous improvement and client satisfaction. Seeking a challenging role that fosters professional growth while contributing valuable skills to enhance organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior System Administrator
Sumeru Technology Solutions Pvt Ltd
Bengaluru
01.2019 - Current
Handling Dell servers and Azure servers, Vmware Esxi, HyperV, ESXI upgrades, BIOS updates, troubleshooting, patch management via Kaseya VSA for Servers and Endpoints, Server Backup Management, Managing Active Directory, OKTA, G-Suite, Office 365, Box, SharePoint and OneDrive; overseeing Microsoft office 365 services, user support and Device management via Intune, Autopilot and MDM.
User Administration: Manage user accounts, permissions, and access rights to ensure appropriate access to resources. Onboarding, Offboarding and modifying user accounts as needed.
Ensuring Endpoint and server security, implementing Cisco Secure Client and Antivirus solutions from Sophos, CrowdStrike, Cloudflare Zero Trust. Expertise in working on backup tools like Datto, CrashPlan, Acronis, Quest AppAssure, OneDrive, Egnyte, Google Drive and SharePoint.
Performing IT security Audits and creating IT Inventory.
Setting up printers, installing software's, troubleshooting Teams, Outlook, Zoom and VPN issue's Expertise in working on tools like: Liongard, PowerShell, Proofpoint, ConnectWise, Building an internal KB with technical documentation, manuals, IT policies and giving technical trainings for the Team.
Technical Support Engineer
Biomax Security Pvt Ltd
Bengaluru
02.2018 - 01.2019
End User Support, Hosting Payroll Web App with Microsoft IIS, Troubleshooting App Communication Issues, Managing SQL Database.