Results-driven Key Account Manager with a track record ,building strong relationships, negotiating agreements, and driving business growth within targeted accounts, leveraging strong analytical, quantitative, and technical skills, with a keen eye for detail and a self-motivated, adaptable approach.
I manage multiple Flipkart seller accounts, serving as a Key Account Manager on behalf of my clients to drive performance, optimize listings, and enhance overall marketplace presence.
Analyze sales and customer data to identify trends and opportunities for increased profitability.
Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
-E-commerce Marketplace Operations
-Flipkart Seller Panel Expertise
-Product Listing & Catalog Management
-Performance Marketing (Ads, Deals, Promotions)
-Data Analysis & Reporting
-Inventory & Supply Chain Coordination
-Relationship Management
-Problem-Solving & Crisis Handling
-Excel, Google Sheets, Analytics Tools
-Communication & Client Servicing
My Clients
*S.R AGRO Industries
*Barkat Plywood and Hardware Store
*Universal Traders
*Spark Power Ltd.
*Car Empire
-Maintaining a positive, empathetic and professional attitude towards 40 sellers at all times.
-Responding promptly to seller enquiries Communicating with seller through E-mails.
-Knowing our products inside and out so that you can answer questions.
-Keeping records of seller interaction, transaction, comments and complaints.
-Communicating and coordinating with colleagues as necessary. -Providing feedback on the efficiency of the seller service process.
-Help the seller to grow his business
-Advising the seller with Advertisements.
-Regularly updating the seller about Out Of Stock & Price Competition
-Govt. Tender approvals
-Private colony estimates sanctions
-Manufacturing unit of street light poles and electrical panels
-Supervising production at Factory
-2 way account discussion
-Payment collection from clients
-Quotation preparation as per site visit
-Supervision of sites
-Installation of electrical transformer, electrical panel & high tension low tension line as per government regulations
Client relationship building
Account management
Business development
Social media marketing
Client acquisition
Account retention
Digital Marketing