Harish Asnani
Bengaluru,KA
Summary
Dynamic Director of Customer Success at BlueTree Consultancy Services Private Limited, specializing in growth-driven business development and customer engagement. Demonstrated success at OLX India through SaaS expertise and effective stakeholder management, resulting in increased revenue and elevated client satisfaction. Leadership approach cultivates a culture of excellence, empowering teams to surpass sales targets using strategic insights and a commitment to customer advocacy.
Overview
21
21
years of professional experience
Work History
Director-Customer Success
BlueTree Consultancy Services Private Limited
Bangalore
03.2021 - Current
- 100% year-over-year new business growth.
- 10 new logos in 2 years.
- New Acquisitions with ARR of 30 Lacs+
- 95%+ renewal rate, with upgrades.
- Ensured smooth operation by aligning departmental efforts toward client satisfaction.
- Enhanced revenue growth by leveraging client relationships.
- Led the customer success team, fostering a culture of excellence and proactive customer engagement.
- Tailored communication strategies based on customer segments, delivering more relevant and effective messaging.
Zonal Sales Head
OLX India Private Limited
Bangalore
12.2018 - 03.2021
- Analysed market trends to identify new opportunities for growth and expansion.
- Monitored sales performance, providing regular feedback and coaching to the team.
- Utilized CRM systems to track sales activities and customer interactions effectively.
- Led regional team to consistently achieve goals.
- Secured top-ranking performance for the Zone in national sales.
AVP Sales
99acres.com
Bangalore
01.2016 - 12.2018
- Achieved a sustained increase in retail sector performance.
- Created a tracking system for regular progress evaluation.
- Ensured task distribution matched individual capabilities.
- Sustained morale to meet performance goals every period.
Zonal Branch Head
Magicbricks.com
Ahmedabad
08.2014 - 01.2016
- Maximized branch revenue by optimizing operations.
- Directed a team of 20+ employees, fostering a culture of teamwork and high performance.
- Led branch operations, optimizing resource allocation and workflow for enhanced productivity.
Zonal Sales Manager
Naukri.com
Ahmedabad
04.2004 - 08.2014
- Started as an individual contributor and left as Retail Sales Head for Ahmedabad
- Consistently achieved sales target in times when dot com was not so popular
- Delivered comprehensive training programs to new sales staff, focusing on product knowledge and sales techniques.
- Analysed market trends and competitor activity to adjust sales strategies for competitive advantage.
Education
Certificate of Higher Education - General Management
Indian Institute of Management
Bengaluru, KA2023
Master of Business Administration - Marketing
S.K.Patel Institute of Management
Gandhinagar, GJ2004
Bachelor of Business Administration - Marketing
GLS Institute of Business Administration
Ahmedabad, GJ2001
Skills
- Growth-Oriented Business Development
- Customer Engagement Expertise
- Stakeholder management
- Customer advocacy
- SaaS expertise
Contact
709, DS Max Skycity, Near Regal Hospital, Thanisandra Main Road
Bangalore 560064
Timeline
Director-Customer Success
BlueTree Consultancy Services Private Limited
03.2021 - Current
Zonal Sales Head
OLX India Private Limited
12.2018 - 03.2021
AVP Sales
99acres.com
01.2016 - 12.2018
Zonal Branch Head
Magicbricks.com
08.2014 - 01.2016
Zonal Sales Manager
Naukri.com
04.2004 - 08.2014
Certificate of Higher Education - General Management
Indian Institute of Management
Master of Business Administration - Marketing
S.K.Patel Institute of Management
Bachelor of Business Administration - Marketing
GLS Institute of Business Administration
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