Harish Devarahatti
Technical Product Manager
Bengaluru
Summary
- Currently associated with Subex as Senior Technical Product Manager in Product Management for Fraud Management platform wherein responsibilities include product strategy, user journeys, product features, product roadmap, product backlog, product release plans and business case planning
- Certified SAFe® 5 Product Owner/Product Manager
- Total 12+ years of experience as into various roles Like Product Management, Solution Architect/ Business Analyst and Technical Pre-Sales Roles along with Support, Implementation and Managed Services handling varied products (OSS/BSS )at Mahindra Comviva and previously at Mobileum(formerly Roamware), Mavenir systems and Sasken Networks
- Managed multiple projects and engaged in various business entities from requirements gathering to product deliverables • Responded to multi-million-dollar RFPs/RFIs/RFQs
- Experience in requirement finalizing, Effort estimation, Feasibility analysis, Customer Acceptance, Integration testing and Improving Quality of the work by effective process management.
- Good at collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner
- An impressive communicator with interpersonal, team building, negotiation, presentation, and analytical skills.
- Identify new product opportunities and define strategies • Good exposure and understanding on Signalling, Roaming, VAS, Business messaging, CPaas etc
- Experience into SaaS & Cloud based solutions
- Understanding of of eTOM, SID, TMF, 3GPP standards
- Review and signoff on FSD, PDD, PRD, User guides documents
- Close Interaction with UI/UX, Marketing, Sales, Pre-sales to build the product roadmap
- Follow the AGILE /SCRUM methodology
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Technical Product Manager
Subex
Bengaluru
12.2021 - Current
- Manage and ensure product adherence to the product strategy and roadmap
- Explain product vision and strategy to stakeholders both inside and outside of the team
- Define, measure and improve key product metrics
- Track development progress, and have periodic meetings with all the stakeholders to advise on the status
- Drive the end - end sprint deliveries with Engg and other Internal teams using AGILE methodology
- Provide user stories, technical requirement specifications, Business & functional requirement specifications (BRD & FSD) along with Non-functional requirement specifications (including security, availability, and performance criteria)
- Interact with business teams to define requirements for evolving application solutions
- Responsible for planning the different Agile development sprints and managing the application backlog, high-level application requirements and sprint demonstrations
- Partner effectively across the company to execute the product plan and deliver the biggest impact
- Own the prioritization of the features for every sprint & Maintain Product Information
Customer Solutions Architect
11.2016 - Current
- WORKEXPERIENCE
- Writing User stories, Attending sprint demos, providing in flight guidance as necessary for the development of feature
- Own Product vision and roadmap, plan deliverables, design and launch
- Handled RFPs by responding to Compliance documents, preparing Bill of Materials, designing the end to end solution as per customer requirements and collection of effort estimates from multiple internal teams
- Developed solutions which suit customers business and technical needs and address the pain points whilst ensuring that the performance, capacity and overall system integrity goals are reached
- Handled multiple Onsite Defense Meetings by preparing presentations with relevant data and highlighted the key product features in the offering along with competitive advantages during the presentation
- Collaborated with multiple internal and customer teams like Engineering, Implementation, SCM, DBA etc
- And driven the project to closure as per the agreed project implementation timelines
- Provided technical leadership and assistance in winning strategic deals and building ongoing customer relationships
- Supporting product management team for roadmap design and working with the Engineering team who follows agile development methodology
- Handling change requests on the existing products
- Co-ordinating with different stake holders from customer side and internal teams to derive the feature goals
- Products Handled – VAS Consolidation Platform, Messaging Firewall, SMS Hub and Enterprise Management platform in both Physical , Virtual and Cloud deployment environments
- Key Accounts Handled – MTN Group, Airtel Group, Reliance Jio, , Volvo, Etisalat UAE and Tech Mahindra
- Accounts
- Received the prestigious Best Talent Award consecutively for two years 2018-19 and 2019-20 for supporting different functions and projects
- Provided Cloud based solution for the Volvo for connected car concept, Key Accounts handled - DU Dubai, Cell C, Vodafone UK, Albania, Australia, T-Mobile
- Installation of SMSC servers and integrating them to customer network
- Installation of Bulk SMS gateway for the promotional messages and interfacing to GUI for services
- Remotely installing the software patches for the deployed SMSC and Bulk SMSC gateways
- Understanding the Change development and explaining to the development and once the software is developed deploying them on the customer site
- Handled more than 200 support tickets related to different Airwide products and successfully resolving them on time within SLA time
- Handling service outage calls and restoring the issues and providing the detailed RCA to customer.
Technical LEAD
Mavenir Systems Pvt Ltd
04.2014 - 11.2016
- CPaaS, Saas
- OS, Redhat, Oracel Linus, DB- Oracle,
- MySQL, MariaDb
SENIOR SOFTWARE ENGINEER
Mobileum Technologies pvt ltd
07.2013 - 04.2014
- Key Accounts handled - NTT Docomo, China mobile international, Taiwan Mobile
- Working as Global NOC/Support Engineer for the issues raised by customers
- Having Hands on experience on various products like NTR,OM and SC
- Handling Customer Tickets and providing Solutions within Bounded time
- Co-ordinating with L2 and Engineering team to rectify product related issues and supporting for patch upgrades remotely
- Creating Health Check , KPI scripts for all the Roamware products
- Have performed DB audits for various sites
Senior Engineer
Sasken Network Engineering ltd
02.2010 - 07.2013
- Key Accounts handled - Airtel India, Aircel India
- Functioning (SS7/Sigtran) for the client TEKELEC- product EAGLE STP, ECAP & EPAP for customers across
- India
- Managing the escalations from the customer related to Tekelec STP, ECAP & EPAP server and IAS- hardware and software issues
- Load sharing modification for the CCN and traffic routing and GT routing for the IN nodes
- Wire shark trace analysis related to CAMEL call flows and all roaming related call flows
- Configuration related to Prepaid SMS is Aircel STP’s and Co-ordinating with IN team to resolve the issues
- Taking the CAP and MAP traces during issues and sharing the traces with Customer using trace tool IAS
- Upgrading, configuring and maintaining of STP, ECAP, EPAP(Oracle DB) and IAS(Trace tool) servers
- Daily System Health check and Backup
- Co-ordinating with Vendor team to establish the SIGTRAN Connectivity TELEDNA,COMVERSE and Mavenir
- SMSC
- Co-ordinating with SMSC team to configure the NPDB check and also fraud check
- Integrated all the bulk SMSC (Teledna, Pinnacle, Comverse, ) to Aircel network
- Regularly supporting for SMSC team to resolve the issues related to National and international SMS by taking traces and analysing and sharing with SMSC team.
Education
B.E - Electronics & Communication
Vemana Institute of Technology
Bengaluru 01.2005 - 04.2009
PCMB
Si Bhakthanathaswamy High School And College
Mandya 06.2003 - 06.2005
Skills
Level presentation , Demos and meetingundefined
Additional Information
- AWARDSRECEIVED , Received Best Talent award consecutively for 2 years 2018- 21 in Comviva which will be rewarded to only 5% of top performing employees across organization
- Got Extra efforts award from Tekelec for consistently supporting for the Aircel MS project.
Timeline
Technical Product Manager
Subex
12.2021 - Current
Customer Solutions Architect
11.2016 - Current
Technical LEAD
Mavenir Systems Pvt Ltd
04.2014 - 11.2016
SENIOR SOFTWARE ENGINEER
Mobileum Technologies pvt ltd
07.2013 - 04.2014
Senior Engineer
Sasken Network Engineering ltd
02.2010 - 07.2013
B.E - Electronics & Communication
Vemana Institute of Technology
01.2005 - 04.2009
PCMB
Si Bhakthanathaswamy High School And College
06.2003 - 06.2005
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