VIDYA SAGAR D R
Bangalore
Summary
Dynamic background investigation specialist with STARTEK, recognized as a Subject Matter Expert within six months. Demonstrated strong work ethic and teamwork while developing training materials and enhancing junior researchers' performance. Proficient in MS Office tools and adept at meeting deadlines, ensuring accuracy in comprehensive reports for high-priority clients.
Overview
1
1
year of professional experience
Work History
SME
STARTEK
Bangalore
01.2024 - 04.2025
- Promoted to SME (Subject Matter Expert) within six months for exceptional performance.
- Conducted background investigations for private and public organizations.
- Demonstrated proficiency in major background database systems by navigating and utilizing various platforms for investigations.
- Acquired expertise in locating records through various research methods and database searches.
- Researched public records, reviewed case files, court records, address histories, credit histories and verified facts.
- Submitted thorough written reports of findings with supporting documents as exhibits for potential employers.
- Reviewed junior researchers' work and provided constructive feedback to enhance report quality.
- Managed priority client requests independently, ensuring timely and effective resolution of their needs.
- Trained new team members on operational protocols and tools to ensure effective onboarding.
Education
BACHELOR OF COMMERCE -
NEW HORIZON COLLEGE
Bangalore01-2020
PRE-UNIVERSITY COURSE -
NEW HORIZON COLLEGE
Bangalore05-2016
High School Diploma -
New Oxford School
Karnataka, India04-2014
Skills
- Research methodologies
- Customer engagement
- MS Office proficiency
- Deadline management
- Self-directed
- Teamwork
- Work ethic
Hobbies and Interests
- Movies
- Travelling
- Trekking
Timeline
SME
STARTEK
01.2024 - 04.2025
BACHELOR OF COMMERCE -
NEW HORIZON COLLEGE
PRE-UNIVERSITY COURSE -
NEW HORIZON COLLEGE
High School Diploma -
New Oxford School