Summary
Overview
Work History
Education
Skills
Domain Expertise
Tools & Technologies
Certification
Timeline
Generic

Harish K

Chennai

Summary

Results-driven Business Analyst with over 9 years of IT experience across ERP, CRM, Salesforce, and banking domains. Strong expertise in requirements elicitation, business process analysis, stakeholder collaboration, and functional solution design. Possess hands-on experience in API validation using Postman, SQL-based data validation, and SharePoint workflow-driven business applications. Well-versed in loan origination and loan servicing systems. QA background strengthens requirement validation, gap analysis, and UAT leadership, ensuring high-quality product delivery.

Overview

10
10
years of professional experience
3
3
Certifications

Work History

Senior Quality Engineer

Indianic Infotech Limited
Chennai
01.2022 - Current
  • Collaborate with Product Owners and stakeholders to analyze business needs, and refine user stories.
  • Participate in backlog grooming and sprint planning to ensure requirements clarity.
  • Conduct requirement walkthroughs, and support functional solution discussions.
  • Perform data validation using SQL queries to ensure business rule accuracy.
  • Validate system integrations and APIs using Postman.
  • Support UAT by validating business scenarios, and coordinating stakeholder sign-off.
  • Lead a six-member QA team, and ensure requirement coverage across releases.
  • Work closely with cross-functional teams to identify gaps and process improvements.

Quality Engineer

L&T Infotech
Chennai
01.2019 - 09.2022

Project: Material Tracking System (Construction and Supply Chain Domain)

  • Interacted with business users to understand workflows and reporting needs.
  • Analyzed end-to-end business processes across multiple integrated applications.
  • Worked on SharePoint-based issue tracking and workflow-driven business processes.
  • Prepared functional understanding documents, and clarification logs.
  • Validated business rules for QR/RFID-based material tracking.
  • Coordinated with client stakeholders in weekly review meetings to discuss enhancements.
  • Contributed to user manuals and business-facing documentation.

Test Analyst - Salesforce Projects

ET Marlabs
Bangalore
08.2017 - 12.2018

Project: CreditWorks – Loan Origination and Servicing System (Salesforce Platform)

  • Analyzed SRS documents, and prepared requirement clarification logs.
  • Worked with business teams to validate loan origination workflows and servicing rules.
  • Supported integration analysis with banking systems and credit bureau APIs.
  • Validated eligibility rules, repayment structures, and customer data flows.

Project: House of Hiranandani – Salesforce Implementation.

  • Participated in requirement discussions with client stakeholders.
  • Analyzed UAT defects and classified them as change requests or system defects.
  • Validated Sales, Service, and Marketing Cloud business workflows.

Junior Test Engineer

Shri Harini Media Ltd
Chennai
03.2016 - 07.2017

Project: ParentCircle (Digital Content Platform)

  • Reviewed business requirements, and prepared functional test scenarios.
  • Supported business acceptance testing and regression cycles.
  • Collaborated with product teams to improve feature usability.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

R.M.D Engineer Collage
Chennai
05-2015

Skills

Core business analysis skills
  • Requirements elicitation (workshops, interviews, stakeholder meetings)
  • BRD, FRD, SRS documentation
  • User stories, epics, and acceptance criteria (Agile)
  • Business process modeling (as-is / to-be, process flows, BPMN)
  • Gap analysis and impact analysis
  • Stakeholder management and cross-functional coordination
  • Backlog grooming and sprint planning support
  • UAT planning, coordination, and business sign-off
  • SQL for data analysis and business rule validation
  • Api requirement understanding and validation using postman
  • SharePoint-based business applications, workflows, and document management requirements
  • Reporting and dashboard requirements
  • Change request management
  • SDLC, Agile, and Scrum methodologies

Domain Expertise

  • ERP and project management systems
  • CRM and Salesforce platforms
  • Banking domain – loan origination and loan servicing
  • Construction and material tracking
  • Digital and mobile applications
  • SharePoint-based enterprise applications

Tools & Technologies

BA and collaboration: JIRA, Azure DevOps, Confluence, SharePoint data and 

Integration validation: SQL (basic queries, data validation), Postman (API testing, and response validation)

Testing and tracking: ALM, Bugzilla modeling, Azure DevOps 

Documentation: X-Mind, process flows, functional specs 

Methodologies: Agile Scrum, sprint model, waterfall 

Platforms: Salesforce, ERP systems, CRM systems

Certification

ISTQB Certified Tester.

Timeline

Senior Quality Engineer

Indianic Infotech Limited
01.2022 - Current

Quality Engineer

L&T Infotech
01.2019 - 09.2022

Test Analyst - Salesforce Projects

ET Marlabs
08.2017 - 12.2018

Junior Test Engineer

Shri Harini Media Ltd
03.2016 - 07.2017

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

R.M.D Engineer Collage
Harish K