Harish Kumar
Banking
Bengaluru
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Manager Sales and Service Retail Branch Banking
HDFC BANK
Bengaluru
2015.09 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
Relationship Manager
American Express
Bengaluru
2014.06 - 2015.09
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Senior Sales Representative
HDFC BANK LTD
Bengaluru
2011.09 - 2014.09
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Acknowledged for achieving 140% increase in sales.
Education
SSLC -
Bangalore High Scholl
Jayanagar 2003.04 - 2004.04
Intercalated Bachelor Of Science - Environmental Since
Adichunchangiri First Grade College
C R Patna 2007.04 - 2009.04
Puc - Pcmb
Sri Siddaganga Pi College
Tumkur 2004.04 - 2006.04
Skills
Strategic planning
Staff Management
Policies and procedures
Business planning
Coaching and mentoring
Business Development
Timeline
Manager Sales and Service Retail Branch Banking
HDFC BANK
2015.09 - Current
Relationship Manager
American Express
2014.06 - 2015.09
Senior Sales Representative
HDFC BANK LTD
2011.09 - 2014.09
Intercalated Bachelor Of Science - Environmental Since
Adichunchangiri First Grade College
2007.04 - 2009.04
Puc - Pcmb
Sri Siddaganga Pi College
2004.04 - 2006.04
SSLC -
Bangalore High Scholl
2003.04 - 2004.04