Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Project Internship
Accomplishments
Extracurricular Activities
Disclaimer
Timeline
Generic

Nikita Mishra

Mumbai

Summary

Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.

Overview

8
8
years of professional experience

Work History

Deputy Manager (Retail Branch Banking)

HDFC BANK
Mumbai
08.2016 - Current

Currently working with HDFC Bank as a Deputy Manager (Retail Branch Banking)

Area of Study: Operations & Sales

Learning Outcomes

  • Cold Calling
  • Convincing People
  • Following up
  • Calls Conversion
  • Have thorough knowledge about the operational work.

Education

M.B.A -

R.T.M.N.U
01.2016

B.COM -

R.T.M.N.U
01.2014

H.S.S.C (Commerce) -

Maharashtra State Board
01.2011

S.S.C -

Maharashtra State Board
01.2009

Skills

  • Orientating and Training
  • Consulting
  • Team Motivation
  • Workload Management
  • Decision-Making Capabilities
  • Customer Rapport
  • Strategic Planning
  • Documentation

Accomplishments

  • Ranked 3rd in college in MBA 1st Sem
  • Ranked 3rd in college in MBA 2nd Sem
  • Successfully completed MS-CIT with 76% in the year 2011
  • Well versed with MS- Office (Excel, Power point, and Word)
  • Hands on Explorer, Mozilla & Chrome on Internet Surfing

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Father's Name: Hinchhnarayan L. Mishra
  • Mother's Name: Jaishree H. Mishra
  • Date of Birth: 20/07/93
  • Gender: Female
  • Nationality: Indian

Project Internship

  • Name of the Company: R & Y Logistics Pvt. Ltd. Nagpur.
  • Area of Study: Finance.
  • Duration: 45 Days (1st July-15th August 2015)
  • Company Mentor: Mr. C. S. Lakhotia.
  • College Mentor: Prof. Shweta Gupta.
  • Learning Outcomes:- Preparation of -Journal Entries, Sales Receipt, Purchase Book Entries.

Accomplishments

  • Actively participated in "NATIONAL STUDENTS PARLIAMENT" 2015
  • Actively participated & was one of the core member in organizing the "NATIONAL SALES CONCLAVE" 2015
  • Served as Joint Secretary of Finance forum in first year of M.B.A
  • Active member of Rotract Club of Aspires at G.H. Raisoni School of Business Management
  • Participated in Training & Placement Orientation Week from 10/03/15 to 10/07/15
  • Completed Summer Internship Project from R & Y Logistics Pvt. Ltd.

Extracurricular Activities

  • Actively participated & organized "KASHTI" 2015 "a college youth fest"
  • Actively participated & organized "NATIONAL SPORTS DAY"
  • Organized Sports Day of a Secondary school as a CSR activity of college

Disclaimer

I, the undersigned, hereby declare that the above given information is true to the best of my knowledge.

Timeline

Deputy Manager (Retail Branch Banking)

HDFC BANK
08.2016 - Current

M.B.A -

R.T.M.N.U

B.COM -

R.T.M.N.U

H.S.S.C (Commerce) -

Maharashtra State Board

S.S.C -

Maharashtra State Board
Nikita Mishra