HARISH LAKSHMI NARASIMHAN
Chennai
Summary
Lean Six Sigma professional with 8 + years of experience leading process improvement, automation, and innovation across logistics, warehousing, and financial services. Proven record of driving Lean transformation, SLA frameworks, and AI-driven automation at Ford Credit, Karur Vysya Bank, DHL Global Forwarding, CEVA Logistics, and Beroe Inc. Blends Lean, data analytics, and automation expertise to eliminate waste, boost efficiency, and deliver sustainable, measurable improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Process Optimization Analyst - Global Process Optimization (GPO)
Ford Credit
Chennai
07.2024 - Current
- Leading Agentic AI initiatives to identify and rank enterprise processes for automation across wholesale loan and credit operations.
- Building SLA frameworks, dashboards, and process-mining insights to improve cycle-time visibility and compliance.
- Collaborating with transformation and IT teams to deploy AI copilots and workflow automations, enhancing accuracy and turnaround.
- Integrating Lean and Six Sigma principles into automation design for sustainable process improvement.
Innovation & Business Process Re-Engineering Manager
Karur Vysya Bank Ltd
Chennai
02.2024 - 07.2025
- Designed DMADV-based frameworks to re-engineer the Account Opening System (AOS) and Customer Profile Verification (CPV) processes.
- Implemented timestamp tracking, TAT measurement, and SLA dashboards, improving process transparency.
- Standardized SOPs, validation logic, and training materials, enabling smoother audits and cross-team adoption.
Assistant Manager - Operational Process Excellence
DHL Global Forwarding
Chennai
10.2022 - 02.2024
- Executed Lean & Six Sigma projects across freight forwarding and logistics shared services, achieving 10-15 % FTE optimization.
- Streamlined shipment documentation, warehouse-to-freight linkages, and billing reconciliation, improving cycle time and accuracy.
- Automated financial reporting and reconciliation via UiPath + SQL; conducted Gemba walks to replicate best practices globally.
Assistant Manager - Business Process Excellence
CEVA Logistics India Pvt Ltd
Chennai
03.2022 - 10.2022
- Led Lean deployment across multiple warehouse sites, enabling process standardization through Kaizen events and 5S maintenance.
- Developed KPI dashboards to track daily warehouse performance, manpower productivity, and space utilization.
- Created SOPs and training manuals aligned with the CEVA Way, strengthening compliance and audit readiness.
Market Research Analyst - Category Specialist (Logistics & Warehousing)
Beroe Inc
Chennai
08.2020 - 03.2022
- Delivered market intelligence and procurement insights for logistics, transportation, and warehousing categories.
- Conducted supplier benchmarking, cost modeling, and risk assessment using SWOT, PESTLE, and Porter's Five Forces.
- Supported clients in identifying cost-saving and process-efficiency opportunities across global supply chains.
Lean Coordinator
CEVA Logistics India Pvt Ltd
Bangalore
10.2019 - 08.2020
- Performed site classification audits & KPI monitoring for CEVA warehouse and transport hubs.
- Conducted supplier cost assessment for 2PL transporters, improving freight consolidation and route efficiency.
- Organized monthly Kaizen workshops to drive productivity, turnaround reduction, and 5S culture.
Engineer - Special Projects
Siderforgerossi India Pvt Ltd
Mysore
11.2017 - 10.2019
- Implemented Lean manufacturing and warehouse improvement projects, improving OEE and reducing downtime.
- Designed an integrated production-and-warehouse performance dashboard for real-time KPI tracking.
Education
M.Sc. - Management Engineering
Politecnico di Milano
Italy01.2016
B.E. - Mechanical Engineering
Anna University
Chennai01.2013
Skills
- Lean & Six Sigma (Black Belt)
- Warehouse Optimization
- Kaizen & VSM
- Process Automation (UiPath & SQL)
- AI Enablement & Agentic Automation
- Operational Excellence
- SLA & KPI Design
- 5S & Visual Management
- Process Mining
- Cross-Functional Leadership
Websites
Certification
- Lean Six Sigma Green Belt - Benchmark Six Sigma
- Certified Scrum Master - Scrum Alliance
- AS9100 Rev D - Nathan & Nathan Consultants Pvt Ltd
Extracurricular Activities
ESTIEM (Europe) - Lean & Innovation Network Member BAJA SAE India Team (2010 - 2012)
Languages
- English
- Tamil
- Hindi
- Kannada
- Italian
Timeline
Process Optimization Analyst - Global Process Optimization (GPO)
Ford Credit
07.2024 - Current
Innovation & Business Process Re-Engineering Manager
Karur Vysya Bank Ltd
02.2024 - 07.2025
Assistant Manager - Operational Process Excellence
DHL Global Forwarding
10.2022 - 02.2024
Assistant Manager - Business Process Excellence
CEVA Logistics India Pvt Ltd
03.2022 - 10.2022
Market Research Analyst - Category Specialist (Logistics & Warehousing)
Beroe Inc
08.2020 - 03.2022
Lean Coordinator
CEVA Logistics India Pvt Ltd
10.2019 - 08.2020
Engineer - Special Projects
Siderforgerossi India Pvt Ltd
11.2017 - 10.2019
M.Sc. - Management Engineering
Politecnico di Milano
B.E. - Mechanical Engineering
Anna University
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