Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.
Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MIS in Supply Chain and Logistics
Swiggy Instamart
Bangalore
01.2022 - Current
Using Power-bi tool for data visualization summary.
Worked on SQL and PYTHON under a senior analyst for automation reports.
SQL querying and programming.
Converted data into graphs and charts, providing insight into business operations and results.
Developed and optimized complex SQL queries to extract, transform, and load data from multiple sources, resulting in a 30% reduction in query execution time.
Collaborated with cross-functional teams to design and implement a comprehensive data warehouse, enhancing data accessibility and reporting capabilities.
Data Cleaning and transformation.
Monitor database performance and troubleshoot issues.
Senior Relationship Officer
Muthoot Finance
Bangalore
10.2020 - 12.2021
Developed and implemented strategies to increase customer satisfaction, loyalty, and retention.
Analyzed customer feedback data to identify opportunities for improvement in products and services.
Provided comprehensive advice and support to clients on all financial services offerings.
Conducted onboarding activities for new customers, including product demonstrations and account opening processes.
Developed customized solutions to meet the diverse needs of individual customers.
Assisted in the development of marketing campaigns targeting existing customers.
Senior Executive Relationship & Business Performan at Scootsy Logistics(Swiggy Instamart)Senior Executive Relationship & Business Performan at Scootsy Logistics(Swiggy Instamart)