Experienced in efficiently maintaining and optimizing hardware and software through regular maintenance and updates, ensuring optimal performance and functionality. Proactively identifies and resolves network, connectivity, and server issues to minimize downtime and maximize productivity. Possesses expertise in upgrading firmware, software, and outdated hardware systems, resulting in notable efficiency improvements and reduced compatibility issues. Diligently monitors and maintains security systems by regularly installing updates to safeguard data privacy and protect against potential cyber threats.