Harish Viswanathan

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen with more than 13 years of IT experience working as a SAP PI PO/CPI consultant and Associate Manager in multiple projects. Have handled multiple resources, multiple accounts/clients in various countries, worked on forecasting/budgeting, Solutioning and Organization related activities. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

SAP Certified Technology Associate - SAP Process Orchestration 7.50

Accenture Technology

• Roche Diagnostics : Production Support/Enhancements(CR), SAP CPI /SAP PO 7.5 (Single Stack), Senior Tech lead/Associate Manager, Team size : 15, Currently managing the configuration & support team to support 3 different regions covering overall 2K interfaces/configuration scenarios in SAP PO & CPI. Preparing and presenting the weekly/monthly reports with EMEA & US Business stakeholders & clients. Involved in maintenance and cutover activities. Managing the entire Support activities. Good Expertise in SAP CPI /PO 7.5. Have good exposure on incident management tool (ServiceNow). Worked on regular service pack upgrades for SAP. Worked on Innovation and implemented automation which helped in efficient monitoring and process improvement. Handled Change request process for the existing configurations. Provided knowledge & cross skilled team resources., Roche, is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel. Roche is the fifth-largest pharmaceutical company in the world by revenue and the leading provider of cancer treatments globally.
• Nestle Retail: Implementation,Production Support/Enhancements, SAP PO 7.5 (Single Stack)/SAP XLINK, Senior Tech lead/Associate Manager, Team size :25, handled the build & support team to support 3 different regions covering overall 20K interfaces/configuration scenarios in PI. Involved in maintenance and cutover activities. Handled the entire Support activities. Involved in maintenance and cutover activities. Monitoring PO interfaces, Queues and performance of system. Performing System health checks at regular intervals. Good Expertise in SAP PI 7.4/PO 7.5. Monitoring IDOCs and reprocess the failed IDOCs. Have good exposure on incident management tools. Worked on CR for the changes in the existing configurations., Nestlé S.A. is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Vaud, Switzerland. It is the largest food company in the world, measured by revenue and other metrics, since 2014.

DXC Technology

• Hewlett-Packard IT : Operational support, Production support/Enhancements, SAP PI 7.4, Senior PI/PO Consultant, Team size : 5, worked on Run team to support two different systems HPE & HPI with SAP PI in the landscape. Involved in Support activities for HPIT. Monitoring PO interfaces, Queues and performance of system. Performing System health checks at regular intervals. Good Expertise in SAP PI 7.4. Monitoring IDOCs and reprocess the failed IDOCs. Extensively worked on monitoring to identify & resolve issues. Resolving requests and incidents based on agreed SLA’s. Involved in maintenance and cutover activities. Supported extensively in MEC/QEC & YEC activities., In 2015 Hewlett-Packard split into two companies: HP Inc., which made personal computers and printers, and Hewlett Packard Enterprise, which provided products and services for business. The Hewlett Packard Enterprise Company (HPE) is an American multinational enterprise information technology company based in San Jose, California, founded on November 1, 2015, as part of the splitting of the Hewlett-Packard company.
• Molson Coors Brewing Company: Production support/Enhancements, SAP PI 7.4 / 7.5, SAP MII, Senior PI/PO Consultant, Team size : 5, worked on Run team to support three different region servers with SAP PI in the landscape. Involved in Both Enhancement and Support activities for MCBC. Worked on CR for the changes in the existing configurations. Configured Idoc, Proxy, AS2, RFC, SOAP, JDBC and File adapters. Monitoring PO interfaces, Queues and performance of system. Good Expertise in SAP PI 7.1/7.4/7.5. Monitoring IDOCs and reprocess the failed IDOCs. Extensively worked on monitoring to identify & resolve issues. Participated in business conference calls to prioritize and complete the requests/incidents for multiple markets., The Molson Coors Brewing Company is a multinational brewing company that sells beer and other beverage products in the United States, Canada, Europe, and internationally.

Altimetrik India

• Ford Motors: Production support/Enhancements, SSIS, SQL Server, SAP PI & SAP PO, Autosys, Senior PI/PO Consultant, Team size : 6, Configuring ESR objects and ID objects. Worked on CR for the changes in the existing configurations. Build and deploy the interfaces as requested by market. Resolving issues related to graphical mapping. Monitoring PO interfaces, Queues and performance of system. Configuring ALE setting for IDOCs. Monitoring IDOCs and reprocess the failed IDOCs. Raising incidents for the critical issues. Have good exposure on incident management tools. Resolving L1 requests and incidents based on agreed SLA’s. Drafting Initial analysis document and cascade to Dev team. Incident and change request (CR) Management. Perform the UAT with business for deployments. Participate in business conference calls to prioritize and complete the requests/incidents for multiple markets., In Ford motors project, an ETL tool called SSIS and SAP PI is used to load the data from various sources into the SAP CRM, which will be acting as a source for providing operations such as marketing, sales, and services.

Wipro Technology

• Omnicom Media Group: Development, SSIS, SSMS, Good Data, SQL Server, Oracle, Senior Developer, Analyzing the requirement of the customer. Preparing the design of the Package. Developing the stored procedures, functions code using SQL/PLSQL., Omnicom Media Group does media planning and provides insight; rest of the customer's advertisement across their audience.
• Best Buy: Development, SSIS, SQL Server, Senior Developer, Team size : 8, Preparing the design of the Package. Developing the stored procedures, functions code using SQL/PLSQL., The Best Buy Reporting and Analytics Services Capability (RASC) IT team has initiated this project PCM. Product Content drives the user experience of Best Buy’s product online, in-store, and through marketing and informs their buying decision.
• Chaucer Holdings: Development, SSIS, SSRS, SQL Server, Oracle, Developer, Analysis of Stored Procedure - To understand the existing design so that changes are incorporated in the new design. Package Design according to the client requirement using SSIS. Unit testing and Code Review. Documentation of design in detail., Chaucer Syndicates has an existing data storage (warehouse) called PCM/EPM/Discovery which will be replaced and enriched with the new DWH being developed as part of this project.
• Nike: Production support, Autosys, Informatica Workflow Monitor, SAP BI BW & Informatica workflow manager, On-time delivery of the batch. Rectifying the failures in the batch. Proactive works to batch delivery on-time. Handling the OUTAGE during any release or emergency times. Escalating the critical failures to the higher level., The project 'NIKE-PRJ-EBIASM-001' comes under the NIKE account which is on Retail data management in which an ETL tool called SAP BW, Teradata, and INFORMATICA is used to load the data into the target tables.

SAP CPI Certified, SAP PI/PO 7.4, SAP PO 7.5 Certified, SAP XLINK, SSIS, SQL SERVER

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• Date of Birth: 03/09/90
• Gender: Male
• Nationality: Indian
• Marital Status: Married