Harisharan Kalpan Eswaran
Senior Consular Consultant
Dubai
Summary
As a dynamic and detail-oriented Immigration Consultant, I bring over a decade of expertise in guiding clients through visa applications, immigration procedures, and relocation services both within the UAE and internationally. My career is marked by a proven track record in delivering personalized consultations, meticulous document verification, and comprehensive case management from start to finish. I possess a robust understanding of UAE labor and immigration laws, and I am adept at liaising with government bodies and consulates. My commitment lies in providing ethical, efficient, and client-centered services, all while navigating the demands of a fast-paced, multicultural landscape.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
Work History
Senior Consular Consultant
Newland Chase, UAE
01.2022 - Current
- Delivered immigration consultancy services for individual and corporate clients.
- Supported end-to-end visa and permit processing for UAE jurisdictions.
- Coordinated closely with consulates and clients to ensure timely processing and documentation.
- Manage consular visa services for both inbound and outbound cases across the UAE.
- Handle UAE inbound work and residence permit applications end-to-end.
- Maintain accurate records of petty cash and related financial transactions.
- Respond to consular assistance inquiries via email with professionalism and efficiency.
Senior Officer
VFS Global Services Private Limited
09.2015 - 01.2022
- Handling operational tasks, such as accounting, recruitment, basic payroll & incentive, customer compliance, security.
- Handling documentation of Schengen visas (Employment, Student, Transit, Entry, Tourist and Business).
- Achieve growth and hit sales target by successfully managing a team.
- Maintaining Accounts Report & Managing Budget.
- Coordinating meetings and networking events.
- Carry out staff appraisals, managing performance.
- Organizing Process Refresher Training, in order to maintain Smooth operations.
Senior Customer Service Executive (Non-Voice)
Serco Global Services, Chennai
04.2012 - 05.2014
- Handling New hires into the process.
- Handling Clients Call and clarifications.
- Conducting process Knowledge test for the entire cluster.
- Supporting the teams related to process queries (SME).
- To conduct refresher for the bottom performers.
- Resolving customer complaints through emails.
- Worked on testing of automation tool “Enrich”.
- Transferring of quality leads to the concern teams.
Senior Operation Executive
Safe Hand Cargo Pvt Ltd, Chennai
04.2011 - 04.2012
- One of the leading businesses in the C&F agents for Jewelry and well versed in logistic service and cargo agents.
- Partnering with hiring managers to determine staffing needs.
- Handling CFS packages
- Scrutinizing the documents for clearance.
- Process: Logistics & Shipping
Customer Care Executive (Non-Voice)
Sutherland Global Services, Chennai
11.2010 - 02.2011
- Leading MNC for good training and complete training materials.
- Responsible for high volume inbound calls each day
- Enquiries should be made on the schedule of IT managers
- Completing the day, week and monthly targets on stipulated time
- Resolving customer complaints & handling customer’s escalations.
- Process: Amzon.co.uk
Education
Bachelor of Business Administration -
Kumararani Meena Muthiah College of Arts & Science
Skills
- Time Management
- Reliable & Trustworthy
- Communication Skills
Team collaboration
Problem-solving
Reliable multitasking capabilities
Accomplishments
- Awarded as CHAMPION OF THE MONTH in 2016
- Promoted as Acting Deputy Manager (For 22 Schengen countries).
- Leading the team of 37 Members.
AREAS OF EXPERTISE
- Team management
- Project Identification
- Delegating tasks
- Staff reviews / training
- Data management
- Handling Diplomats
- Facilities management
- Forward planning
Timeline
Senior Consular Consultant
Newland Chase, UAE
01.2022 - Current
Senior Officer
VFS Global Services Private Limited
09.2015 - 01.2022
Senior Customer Service Executive (Non-Voice)
Serco Global Services, Chennai
04.2012 - 05.2014
Senior Operation Executive
Safe Hand Cargo Pvt Ltd, Chennai
04.2011 - 04.2012
Customer Care Executive (Non-Voice)
Sutherland Global Services, Chennai
11.2010 - 02.2011
Bachelor of Business Administration -
Kumararani Meena Muthiah College of Arts & Science
Similar Profiles
Becky ChengBecky Cheng
Immigration consultant at Newland ChaseImmigration consultant at Newland Chase
Ivan RojasIvan Rojas
Client Relationship Manager at Newland Chase (CIBT)Client Relationship Manager at Newland Chase (CIBT)
Geeta DarmalGeeta Darmal
Finance Controller- AP Accountant and Concur Admin at Newland Chase - A CIBT CompanyFinance Controller- AP Accountant and Concur Admin at Newland Chase - A CIBT Company
Punita GuptaPunita Gupta
Account Manager/ Client Relations Executive- Business Development at Damac- Staycae Vacations Home: Short Term Rental CompanyAccount Manager/ Client Relations Executive- Business Development at Damac- Staycae Vacations Home: Short Term Rental Company
Sanjay KumarSanjay Kumar
Sales Manager – Commercial at dnata CargoSales Manager – Commercial at dnata Cargo