Summary
Overview
Work History
Education
Skills
Timeline
Generic
Harish Kumar Rasukutchla

Harish Kumar Rasukutchla

Security
Hyderabad,TS

Summary

Dynamic and results-driven professional with a proven track record at ISS, achieving a 120% increase in annual sales. Skilled in team management and customer service delivery. Consistently maintained effective PBITA margins.

Overview

24
24
years of professional experience
4
4
Languages

Work History

Assistant General Manager

ISS Facility Services
03.2020 - Current


  • Skilled at working independently and collaboratively in a team environment.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Coordinated with multiple departments to ensure seamless operations, leading to enhanced customer experience.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Developed and enforced health and safety protocols, significantly reducing workplace accidents.

Branch Head

G4S Secure Solutions
04.2011 - 11.2019
  • Increased branch by implementing effective topline and maintaining strong customer relationships.
  • Increased overall annual sales 120 % by incorporating several quality process improvements within branch.


  • Mentored junior staff members, cultivating a culture of continuous learning and development.
  • Collaborated with other branches for knowledge sharing and best practice implementation, strengthening overall organizational performance.
  • Reduced Attrition rate by creating a supportive work environment that encouraged professional growth.
  • Enhanced customer satisfaction with responsive service and timely resolution of issues.
  • Maximized employee engagement through regular communication, recognition programs, and team-building activities.
  • Managed risk by ensuring adherence to regulatory requirements and internal policies.
  • Optimized resource allocation to ensure efficient branch operations while meeting financial targets and effective PBITA

Branch Manager

Security & Intelligence Services India
12.2007 - 03.2011
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Lead Security Officer

Matrix Laboratories
12.2001 - 11.2007


  • Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
  • Streamlined daily operations for increased efficiency, effectively delegating tasks to team members.
  • Coordinated emergency response drills involving multiple departments; ensured all staff had a clear understanding of roles during crisis situations.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration on security-related matters.
  • Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
  • Continuously evaluated existing processes against industry benchmarks, identifying areas for improvement or enhancement where necessary.

Education

BBA -

YCMOU
Hyderabad, India
04.2001 -

DIRPM -

NILEM
Chennai, India
04.2001 -

High School Diploma -

SSC
Hyderabad, India
04.2001 -

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Computer skills

    Customer service

    Team management

    Problem-solving

    Flexible and adaptable

Timeline

Assistant General Manager

ISS Facility Services
03.2020 - Current

Branch Head

G4S Secure Solutions
04.2011 - 11.2019

Branch Manager

Security & Intelligence Services India
12.2007 - 03.2011

Lead Security Officer

Matrix Laboratories
12.2001 - 11.2007

BBA -

YCMOU
04.2001 -

DIRPM -

NILEM
04.2001 -

High School Diploma -

SSC
04.2001 -
Harish Kumar RasukutchlaSecurity