PANKAJ YADAV
Gurgaon
Summary
- Organized administrative professional with 14 years of experience in team leadership and proactive issue resolution. Proven track record in enforcing safety practices and enhancing operational efficiency. Highly motivated with strong adaptability and exceptional interpersonal skills. Demonstrates ability to work independently and quickly acquire new competencies.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
MINTER BROTHERS PRIVATE LIMITED
GURUGRAM
09.2024 - Current
- Managed tenant relations and addressed property issues promptly.
- Coordinated maintenance requests and scheduled repairs with contractors.
- Oversaw lease agreements and ensured compliance with regulations.
- Conducted property inspections to maintain quality standards.
- Developed marketing strategies to attract prospective tenants.
- Maintained financial records and managed budget allocations effectively.
- Trained and supervised support staff in daily operations.
- Implemented safety protocols to ensure a secure working environment.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Issued non-payment notices to delinquent tenants in accordance with lease.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Advised owners on potential improvements or investments that could increase the value of their properties, such as the installation of a rooftop solar plant.
Assistant Administrative Manager
ORION IT PARK PVT LTD / JET AIRWAYS
Gurugram
10.2022 - 08.2024
- Supervising the day-to-day operations of the administrative department and staff members.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
- Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
- Overseeing special projects and tracking progress towards company goals.
- Building and expanding on skills by engaging in educational opportunities.
- Managed time efficiently in order to complete all tasks within deadlines.
- Relocated the two Stores to Delhi from Mumbai and Chennai within the time frame.
- Coordinated administrative tasks to support daily operations at ORION IT PARK PVT LTD.
- Trained new staff on administrative procedures and office protocols effectively.
- Oversaw office supplies inventory, ensuring necessary resources are available promptly.
- Handled confidential documents ensuring they remain secure.
- Assisted with budget preparation activities by providing cost analysis reports.
Property Manager
SCINTELLECT SERVICES PTIVATE LIMITED
Gurugram
04.2020 - 09.2022
- Manage all aspects of assigned properties and preparing and planning property viewing, conducting property tours, and interviewing potential tenants.
- Exhibiting properties to prospective tenants and answering relevant questions.
- Preparing and enforcing detailed and legally compliant lease agreements.
- Supervising all financial procedures including authenticating rental income, processing monthly payments, and executing default protocols.
- Establishing organizational systems to support accurate record keeping, efficient financial transactions.
- Accomplish financial goals and report periodically on financial performance.
- Source and build relationships with prospective clients to expand business opportunities.
Property Manager
NIRVAN AGRO PACKAGING PRIVATE LIMITED
Gurugram
01.2019 - 03.2020
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised staff of 20, including Security, Gardner, Housekeeping and Maintenance staff in day-to-day activities.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Enhanced operational efficiency and productivity by managing the staff and developing their skills.
- Implemented innovative programs, including incentive program to increase employee loyalty.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail, resulting in improved efficiency.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Worked directly with management, Directors, and Finance department to brainstorm, discuss strategy and mitigate issues.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Installed a 425 KWp On Grid Solar Power Plant with in house team.
- Combined Three Client DG Backup Source.
- Completed 35000 Sq feet of Mezzanine floor in 60 Days.
Assistant Property Manager
NIRVAN AGRO PACKAGING PRIVATE LIMITED
Gurugram
03.2016 - 12.2018
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
- Inspecting property conditions and organizing maintenance operations.
- Reporting any problem or issues to the Property manager.
- Achieved 100% occupancy of the building.
- Zero attrition of the ground staff and electrician.
Executive Administrator
NORMANS CONSULTANCY PRIVATE LIMITED
Gurgaon
08.2014 - 02.2016
- Serve as a first point of contact for executives and developing systems to prioritize executives time and activities.
- Proactively anticipate meeting preparation, including scheduling prep meetings, requesting meeting materials and briefing docs.
- Support projects as needed for the executives such as employee rewards programs, organizational charts, monthly reporting.
- Shared responsibility for local office management support for assigned duties and licensing, ordering of office supplies.
- Providing back up assistance to other administrative support team members as needed and collaborate with other executive administrators.
Production Executive
ANU INDUSTRIES LIMITED
Gurgaon
06.2012 - 07.2014
- Responsible for General Maintenance of Equipment & Instruments involved.
- Issue Raw materials of relevant product from raw material store.
- Responsible to achieve the targets as per sales demand to ensure maximum productivity against minimum workers and execute worker production efficiency and managed man hours in production.
- Attended to production modules and effectively allocate resources such as manpower, machines and overtime in order to facilitate the smooth production of starter relay, adhering to quality standards whilst maintaining performance levels & time delivery.
- Assisted Quality Assurance team during testing and provided feedback and modifications.
- Implemented and maintained 5S on the production floor.
- Part of the team to bring down the rejection rate of relays to 5% from the existing 8% by giving effective training to workmen and improved material handling.
Education
Bachelor of Technology - Electronics And Communications Engineering
APEEJAY COLLEGE OF ENGINEERING
GURUGRAM07.2011
Skills
- Facility inspections
- Planning and scheduling
- Service contracts management
- Cost reduction methods
- Coaching and mentoring
- Project management
- Strategic planning
- Analytical and critical thinking
- Relationship building
- Problem-solving
- Friendly, positive attitude
- Decision-making
- Time management
- Financial management
- Vendor procurement
- Quality control practices
Timeline
Assistant General Manager
MINTER BROTHERS PRIVATE LIMITED
09.2024 - Current
Assistant Administrative Manager
ORION IT PARK PVT LTD / JET AIRWAYS
10.2022 - 08.2024
Property Manager
SCINTELLECT SERVICES PTIVATE LIMITED
04.2020 - 09.2022
Property Manager
NIRVAN AGRO PACKAGING PRIVATE LIMITED
01.2019 - 03.2020
Assistant Property Manager
NIRVAN AGRO PACKAGING PRIVATE LIMITED
03.2016 - 12.2018
Executive Administrator
NORMANS CONSULTANCY PRIVATE LIMITED
08.2014 - 02.2016
Production Executive
ANU INDUSTRIES LIMITED
06.2012 - 07.2014
Bachelor of Technology - Electronics And Communications Engineering
APEEJAY COLLEGE OF ENGINEERING