Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Quote
Timeline
GeneralManager
HARITHA KOTHAPALEM

HARITHA KOTHAPALEM

Senior Business Analyst/Scrum Master
Hyderabad,Telangana

Summary

Experienced Scrum master/Business Analyst with over 7.2 years of experience in IT sector. Excellent reputation for resolving problems and improving customer satisfaction.

  • Highly organized and a SAFe certified Scrum master successful at managing people
  • A technically competent professional with experience of nearly 7 years across Business Analysis, Product Management, Agile (Scrum) Methodologies, Technical Writing, Project Management, Techno-Functional Analysis, Process Improvement, Requirements Analysis & Elicitation, Report Analysis, and Team Management.
  • Highly skilled in Stakeholder Communication, Client Relationship Management, Project Co-Ordination, Project Documentations, Business Reviews, Demonstrations, and Presentations to Clients.
  • Proven ability in Business Analysis involving requirement & gap analysis, design, development, strategy planning, support, documentation, implementation, and maintenance. Proficient in analyzing business processes set up to identify & eliminate quality snags through realignment/ modifications/ redesigning of processes.
  • Highly skilled in delivering Project Management and Business Analysis services by identifying the business needs and assist in determining the solutions of the business.
  • Proven ability in identifying & developing prospective clients while analyzing their requirements, rendering technical guidance over the various aspects of the business, establishing healthy business relations for securing repeat business & long term customer loyalty, and solving their queries & complaints efficiently.
  • A consummate professional with excellent communication, planning, execution, monitoring, and problem-solving skills, as well as the ability to handle multiple tasks in high-pressure environments and under tight deadlines.

Overview

1
1
Certification
8
8
years of post-secondary education
7
7
years of professional experience

Work History

Information Engineer

Serviceaide
Hyderabad, Telangana
01.2020 - 01.2021
  • Responsible for assisting the client with details on the confluence space to help them understand the product and managing scrum calls.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Functional Consultant

HIGHRADIUS
Hyderabad, Telangana
10.2019 - 01.2020

Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.

  • Determined proper methodologies and procedures to use based upon project specifications.

Senior Business Analyst

ACCENTURE, JP Morgan
11.2016 - 10.2019

Created new analytical systems to boost vital business metrics visibility.

  • Responsible for functional/non-functional requirement gathering, solution mapping, requirement analysis, and preparation of business requirement documents
  • Managing the creation and maintenance of the development processes within the scrum framework.
  • Accountable for Scrum calls, facilitating sprint planning, daily Scrums, reviews, and retrospectives.
  • Ensuring the development team is practicing the core agile Scrum principles of transparency, inspection, and adaption.
  • Empowering and supporting the product owner in grooming and prioritization by serving as a liaison between technical and non-technical departments.
  • Preparing Functional Specification Documents deriving from Business Requirements.
  • Analyzing new business requirements / strategic road map for client-specific enhancements and translation into product-specific designs/ detailed Requirement Definitions/and Use Cases.
  • Analyzed open orders, backlog and sales data to provide sales team with insights.
  • Analyzed sales, profitability and market conditions and presented findings in cohesive format.
  • Streamlined techniques to support agile methodology implementations.

Programmer Analyst

COGNIZANT
Chennai, Tamil Nadu
12.2013 - 10.2016

Analyzed program data to provide input for key decision making and strategic planning.

  • ELC GDC as Back-end Developer/Business Analyst using Perl, PHP, Mindterm, Putty, Editplus (Nov’14 – Nov’16).
  • Community Website as Web Developer using PHP, MySQL, Notepad++(Jul’14 - Nov ’14).
  • Sanofi as Drupal Developer/Business Analyst using Drupal, PHP (Dec’13 – Jun’14).
  • Instrumental in finalization of project requirements and resource planning and playing a key role in strategic planning to assure achievement of agreed to functional and business objectives.
  • Delivered Functional and User Acceptance Testing.
  • Performed unit testing, debugging, diagnosing, and corrected errors using defined testing protocols and quality standards.
  • Responsible for identifying, analyzing defects & in-consistencies in software program functions, outputs, online screens & content related to the project.

Education

MBA - Business Analytics

Alliance University
Bangalore
10.2016 - 01.2018

B.tech - EEE

Siddharth Institute Of Engineering & Technology
07.2009 - 01.2013

XII -

Sri Chaitanya Junior Kalasala
Tirupati
03.2007 - 03.2009

No Degree -

Vidya Vihar
Chittoor
04.2006 - 03.2007

Skills

Business Analysis

Cost Analysis, Business Analysis

Database ManagementDocument management

Perl,PHP,Coding

Proposals,Protocols

Relationship ManagementReportingRequirements gathering

SDLC, Project Management

Customer interaction

Development team trainings

Risk identification

Network infrastructure administration

Certification

Product Implementation Business Analysis Customized Developments Requirement Analysis Planning & Execution Reporting/ Documentation Operations Management Data Migration Mapping Cost Analysis Digital Marketing Database Management Change Management Incident Management UAT Technical Support Relationship Management Liaising/ Coordination Product Training People Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved conflicts in team which led to increase in productivity.
  • Supervised team of 22 staff members.
  • Collaborated with team of 60 while coaching and adopting agile methodologies.

Quote

Either write something worth reading or do something worth writing.
Benjamin Franklin

Timeline

Information Engineer

Serviceaide
01.2020 - 01.2021

Functional Consultant

HIGHRADIUS
10.2019 - 01.2020

Senior Business Analyst

ACCENTURE, JP Morgan
11.2016 - 10.2019

MBA - Business Analytics

Alliance University
10.2016 - 01.2018

Programmer Analyst

COGNIZANT
12.2013 - 10.2016

B.tech - EEE

Siddharth Institute Of Engineering & Technology
07.2009 - 01.2013

XII -

Sri Chaitanya Junior Kalasala
03.2007 - 03.2009

No Degree -

Vidya Vihar
04.2006 - 03.2007
HARITHA KOTHAPALEMSenior Business Analyst/Scrum Master