Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Santosh Karmath

Bangalore

Summary

Technical writer with 12 years of experience in developing and maintaining minimalistic, usable, and audience-specific documentation that helps users understand the concept and complete their tasks with a greater degree of efficiency and accuracy.

Overview

24
24
years of professional experience

Work History

Information Engineer

OpenText
02.2016 - Current
  • Developed content for new features and enhancements of cloud-based applications (HCMX and SMAX)
  • Handled multiple projects under minimum supervision for cloud-based applications.
  • Defined team goals for a PI, planned features and user stories.
  • Prioritized backlog items in discussion with PM, determined sprint goals
  • Ran weekly standup meetings and track the day-to-day progress in ALM
  • Mentored junior writers and newcomers.

Senior Consultant - Documentation

Oracle Financial Services Software Limited (OFSS)
09.2012 - 02.2016
  • Developed content for new features of Oracle FLEXCUBE (a core banking application).
  • Reviewed docs for clarity, structure, and correctness

Senior Engineer – Technical Writing

SunGard Solutions India Pvt. Ltd.
05.2012 - 08.2013

Created and maintained end-user documentation for FormWorks (a comprehensive and automated data capture solution with in-built OCR capability to efficiently and reliably process healthcare insurance claims.)

Product Information Specialist

Unisys Global Services India
09.2010 - 05.2012

Developed and maintained end-user documentation for Agile Business Suite (an application framework to develop, test, deploy, and run customized applications.)

Medical Transcriptionist and QA

Medical Transcription (ITES)
10.1999 - 08.2010

Transcribed medical records adhering to strict TAT and consistently delivered patient records with 98+% accuracy.

Proofread peer content.

Education

Post Graduate Diploma in Technical Writing - Technical Writing And Instructional Designing

Symbiosis University Distance Education
Pune
05.2010

Bachelor of Computer Applications -

Annamalai University
Tamilnadu
05.2009

Diploma in Mech. Engg - Mechanical Engineering

Annamalai University
Tamil Nadu
05.1999

Skills

  • Time management, cultural awareness, organizational skills
  • Strong writing, editing, and reviewing skills
  • Experience in working with globally distributed agile development teams
  • Excellent estimation techniques
  • Expertise in industry standard style guides, documentation tools, and techniques for on-premises and cloud-based applications (IaaS, SaaS, PaaS)
  • Quick at learning new technology, products, processes, and tools
  • Ability to handle multiple projects under minimum supervision
  • Self-motivated, disciplined individual, and a team player

Accomplishments

  • Developed end-user documentation for ERP suites adhering to DDLC principles
  • Proposed, planned, and executed bug hunting sessions for end-user documentation.
  • Migrated an 1800-page doc set from Mad Cap Flare to wiki-based content management system.
  • Consistently reduced doc defects release after release.

Timeline

Information Engineer

OpenText
02.2016 - Current

Senior Consultant - Documentation

Oracle Financial Services Software Limited (OFSS)
09.2012 - 02.2016

Senior Engineer – Technical Writing

SunGard Solutions India Pvt. Ltd.
05.2012 - 08.2013

Product Information Specialist

Unisys Global Services India
09.2010 - 05.2012

Medical Transcriptionist and QA

Medical Transcription (ITES)
10.1999 - 08.2010

Post Graduate Diploma in Technical Writing - Technical Writing And Instructional Designing

Symbiosis University Distance Education

Bachelor of Computer Applications -

Annamalai University

Diploma in Mech. Engg - Mechanical Engineering

Annamalai University

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