Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Haritha Peddi Reddy Gari

Bangalore

Summary

Technical Lead with 10+ years of experience in designing and developing solutions in Salesforce CRM platform. Proficient Knowledge in Salesforce Lightning, Apex. Team player, self-starter, strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Salesforce & ServiceMax Tech Lead

Accenture
Bangalore
11.2023 - Current
  • Designing and developing ServiceMax solutions utilizing configurations like SFMs, Wizards, Service Board, and Go App mobile configs.
  • Led the team in designing, implementing, and maintaining high-quality solutions, ensuring alignment with project goals, and deadlines.
  • Fostered a culture of code quality and excellence through regular code reviews and adoption of best practices.
  • Conferred with project managers and other stakeholders to fully understand requirements and plan optimal development approaches.
  • Worked on the capabilities provided by Agent Force and Data Cloud.
  • Provided technical guidance and mentorship to junior developers.

Senior Salesforce Developer

Deloitte USI
Bangalore
09.2018 - 11.2023
  • Provided technical design and developed multiple complex features.
  • Took ownership of developing Next Gen Patient Services by integrating AWS Integrated Voice Response Service with Salesforce.
  • Performed deployment & packaging activities of the product.
  • Assisted Support Team in handling enhancement requests/issues reported by multiple clients by tracking & doing root cause analysis with a quick TAT.
  • Took responsibility to fix issues shown in the code quality scan results so that product passes through quality review checks.
  • Did peer code reviews to help in timely delivery of a quality product.
  • Collaborated effectively with stakeholders and project teams to aid timely delivery against technical roadmaps.

Salesforce Developer

Accenture
Hyderabad
03.2015 - 06.2018
  • Created Lightning Aura Components, Applications, Events which are used in Lightning Bolt Community Solutions, Process Flows and individual Custom Applications.
  • Created Generic Components like Leaflet Maps, List views Page, Download All Functionality, FAQ's Page and added them to the Accenture Commonly used Lightning components Library.
  • Was part in building Lightning Bolt Communities for Client demos.
  • Implemented Use case utilizing Salesforce Einstein Vision Feature by Creating Datasets, training the Model and calculating Prediction in Apex based on the Uploaded Image.
  • Implemented Knowledge Article Functionality, Global Search feature, Customized Maps application using Leaflet Plugin.
  • Involved in building applications using declarative features by salesforce (ex: salesforce security model, Reports and Dashboards, Process Builder) as well as customizations like Apex triggers, classes, batch apex.
  • Done deployment using Change Sets.
  • Performed Data loading activities using Data Loader & Import Wizard.

Education

Bachelor of technology - Computer Science and Engineering

KSRM College of Engineering
Kadapa, AP
01.2014

Skills

  • Salesforce Admin and development
  • Technical roadmap planning
  • Agile delivery methodologies
  • Technical Design
  • Lightning Aura components
  • Rest API Integration
  • Deployments & Packaging
  • Salesforce Flows
  • Health Cloud
  • Code review

Accomplishments

  • Received the Above and Beyond award, and the Applause award for implementing one complex feature in Deloitte USI.

Certification

Salesforce Certified Platform Developer I

Salesforce Certified Data Cloud Consultant

Salesforce Certified AI Associate

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

ServiceMax Certified Administrator

Timeline

Salesforce & ServiceMax Tech Lead

Accenture
11.2023 - Current

Senior Salesforce Developer

Deloitte USI
09.2018 - 11.2023

Salesforce Developer

Accenture
03.2015 - 06.2018

Bachelor of technology - Computer Science and Engineering

KSRM College of Engineering

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Haritha Peddi Reddy Gari