HARJEET BHATIA
Noida
Summary
Strategic Information Technology Manager with a successful 9-year record in optimizing security standards, enhancing Collections processes, and managing system implementations. Expert in disaster recovery planning, roadmapping, and team development. Skilled in navigating modern technology to drive efficiency and effectiveness by developing, delivering, and supporting strategic plans. Adept at translating technical requirements into business solutions and building positive relationships with internal and external stakeholders. Proven ability to lead teams and ensure alignment between technology initiatives and business objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MIS Specialist • Retail Operations
Landmark Group India Max
03.2022 - Current
- Streamlined report generation for improved decision-making with efficient data extraction and analysis techniques.
- Managed a team of junior analysts to ensure timely delivery of high-quality reports and analyses.
- Safeguarded sensitive company information by enforcing strict data security protocols and access controls.
- Reduced system downtime with regular maintenance checks, troubleshooting issues, and proactive resolution of technical problems.
- Enhanced data accessibility by designing and implementing user-friendly MIS dashboards.
- Evaluated third-party vendors and selected appropriate partners based on their ability to meet organizational needs while maintaining budgetary constraints.
Management Trainee Collection
Genpact
12.2016 - 03.2022
- Optimized resources allocation by prioritizing high-value accounts for maximum returns on investment.
- Led cross-departmental initiatives aimed at minimizing bad debts exposure through early detection of warning signs in customer behavior patterns.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
- Coordinated Field Vendors actions when necessary, working closely with attorneys to ensure proper documentation and representation.
- Monitored industry trends and best practices to continuously improve collections operations.
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Created comprehensive reports on collection activities, highlighting key performance indicators and areas for improvement.
Education
Bachelor of Arts - English & Economics
Swami Vivekanand Subharti University
03.2015
Banking - Debt Recovery Agent DRA
Indian Institute of Banking And Finance
03.2014
Skills
- Big Data Analytics
- Performance Tuning
- Business Intelligence
- Time management abilities
- Problem-solving abilities
- Team building
- Project Coordination
- Operational Reporting
- Budgets Weekly Monthly Quarterly Yearly & Festival
Certification
AI & Automation in MS Excel
Timeline
MIS Specialist • Retail Operations
Landmark Group India Max
03.2022 - Current
Management Trainee Collection
Genpact
12.2016 - 03.2022
Bachelor of Arts - English & Economics
Swami Vivekanand Subharti University
Banking - Debt Recovery Agent DRA
Indian Institute of Banking And Finance
Similar Profiles
HARJEET BHATIAHARJEET BHATIA
MIS Specialist • Retail Operations at Landmark Group India MaxMIS Specialist • Retail Operations at Landmark Group India Max
NITIN KUMAR MASSEYNITIN KUMAR MASSEY
Store Sales Associate at Max Fashion Retail Ltd, Landmark GroupStore Sales Associate at Max Fashion Retail Ltd, Landmark Group
SADDAM KHANSADDAM KHAN
Department Manager at Landmark Group (Lifestyle International Pvt Ltd)-Max DivisionDepartment Manager at Landmark Group (Lifestyle International Pvt Ltd)-Max Division
Richa SharmaRicha Sharma
Deputy Manager at Optum Global SolutionsDeputy Manager at Optum Global Solutions
Mohak SaxenaMohak Saxena
Customer Service Associate at Niftel Communications Pvt. Ltd.Customer Service Associate at Niftel Communications Pvt. Ltd.