HARJEET BHATIA
MIS Specialist • Retail Operations
Noida
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 9-year record of building positive relationships with internal and external stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MIS Specialist • Retail Operations
Landmark Group India Max
03.2022 - Current
- Streamlined report generation for improved decision-making with efficient data extraction and analysis techniques.
- Managed a team of junior analysts to ensure timely delivery of high-quality reports and analyses.
- Safeguarded sensitive company information by enforcing strict data security protocols and access controls.
- Reduced system downtime with regular maintenance checks, troubleshooting issues, and proactive resolution of technical problems.
- Enhanced data accessibility by designing and implementing user-friendly MIS dashboards.
- Evaluated third-party vendors and selected appropriate partners based on their ability to meet organizational needs while maintaining budgetary constraints.
Management Trainee Collection
Genpact
12.2016 - 03.2022
- Optimized resources allocation by prioritizing high-value accounts for maximum returns on investment.
- Led cross-departmental initiatives aimed at minimizing bad debts exposure through early detection of warning signs in customer behavior patterns.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
- Coordinated Field Vendors actions when necessary, working closely with attorneys to ensure proper documentation and representation.
- Monitored industry trends and best practices to continuously improve collections operations.
- Increased recoveries by negotiating favorable repayment terms for clients and customers.
- Created comprehensive reports on collection activities, highlighting key performance indicators and areas for improvement.
Education
Bachelor of Arts - English & Economics
Swami Vivekanand Subharti University
Meerut 04.2001 -
No Degree - Debt Recovery Agent DRA
Indian Institute of Banking And Finance
Delhi, India 04.2001 -
Skills
Data Warehousing
undefinedCertification
AI & Automation in MS Excel
Timeline
AI & Automation in MS Excel
02-2024
MIS Specialist • Retail Operations
Landmark Group India Max
03.2022 - Current
Management Trainee Collection
Genpact
12.2016 - 03.2022
Bachelor of Arts - English & Economics
Swami Vivekanand Subharti University
04.2001 -
No Degree - Debt Recovery Agent DRA
Indian Institute of Banking And Finance
04.2001 -
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