Shruthi Rao
Bengaluru,KA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-oriented as a MIS with track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills.
Overview
6
6
years of professional experience
Work History
Associate - MIS and Dashboard Reporting
Puma Sports India Pvt Ltd
09.2022 - Current
- Handling day to day, weekly and monthly product wise reports.
- Creating business management level dashboards for Product level.
- Preparing micro management level ad-hoc reports.
- Exciting reports and ad hoc reports, semi automation/fully automation with analytical tools (i.e. Adv Excel, dashboards & PPT's.)
- Understand problem and provide appropriate analysis of business information to identify process improvements for increasing business efficiency and effectiveness.
- Monitoring and creating reports for daily, weekly and monthly for all LOB's.
- Provide strong reporting and analytical information support to management team.
MIS Executive
AXIS BANK Ltd.-INDIA
12.2020 - 09.2022
- I have experience in preparing daily, weekly, and monthly reports for agents. I am also skilled at creating business management level dashboards for inbound and outbound calls according to BPO parameters.
- Additionally, I am adept at preparing occupancy and utilization reports for agents, tracking WFM to understand and track agent data, and preparing reports according to business requirements.
- Finally, I am experienced in preparing monthly reports of offered and answered calls, along with percentages, and providing performance reports to partners.
MIS Executive
Titan Company Pvt Ltd
01.2019 - 02.2020
- Produced tables, pivot reports and charts for use in key decision-making processes.
- Performed thorough data validation procedures to ensure the integrity of information used in decision-making processes.
- Planned and led administration of management information system for achieving threshold-level performance.
- Optimized database performance, implementing effective data storage solutions to minimize redundancy.
- Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
- Improved data accuracy by streamlining the collection, analysis, and reporting of critical business metrics.
Education
MBA - Accounting And Finance
Sri Siddhartha Institute of Management Technology
Tumkur08.2018
B.com - Accounting And Finance
PES College of Science, Arts & Commerce
Mandya06.2016
PUC - Accounting And Finance
Sri Lakshmi Janardhana Girls College
Mandya, India07.2012
SSLC -
Sri Laksmi Janardhana High School
Mandya, India05.2010
Skills
- Advanced MS Excel
- Data Validation
- Data Warehousing
- Data Collection
- Business Analysis
- Stakeholder Coordination
- Good Communication
- Report Generation
- Troubleshooting abilities
- Data Analysis
Hobbies
- Playing Badmintion
- Carrom
- Singing
Languages
Kannada
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Intermediate (B1)
Tamil
Elementary (A2)
Timeline
Associate - MIS and Dashboard Reporting
Puma Sports India Pvt Ltd
09.2022 - Current
MIS Executive
AXIS BANK Ltd.-INDIA
12.2020 - 09.2022
MIS Executive
Titan Company Pvt Ltd
01.2019 - 02.2020
MBA - Accounting And Finance
Sri Siddhartha Institute of Management Technology
B.com - Accounting And Finance
PES College of Science, Arts & Commerce
PUC - Accounting And Finance
Sri Lakshmi Janardhana Girls College
SSLC -
Sri Laksmi Janardhana High School
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