Harmanpreet Kaur
Phagwara
Summary
To obtain a Position that challenges and provide me the opportunity to reach my full potential professionally and personally utilize my abilities,target oriented and self motivated B.COM graduate with excellent communication skills developed over 3 years of graduation in Lovely Professional University. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Jhawar Hospital
10.2023 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Clerk
Civil Court
05.2023 - 09.2023
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Receptionist
Dr.Mohan Singh Skin&Hair Specialist Hospitals
03.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
- Confirmed appointments, communicated with patients and updated patients records.
- Kept reception area clean and neat to give visitors positive first impression.
Office Clerk
Sohum Agency Under HUL Company
10.2020 - 01.2021
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Responded to inquiries from callers seeking information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Handled incoming business and salesman requests for information
- maintain office order bills up to date.
Office Worker
Connect Broadband Company
08.2019 - 09.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained digital and physical files for projects, business records and customer accounts.
- Interacted with customers by phone, email, or in-person to provide information.
- welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Utilized office management software to record and track customer information.
Education
Bachelor of Commerce - Ecommerce
Lovely Professional University
Phagwara08.2019
Skills
- Multitasking skills
- Active Listener
- Customer service skills
- Dependable and Responsible
- Data Entry
Languages
English
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Receptionist
Jhawar Hospital
10.2023 - Current
Clerk
Civil Court
05.2023 - 09.2023
Receptionist
Dr.Mohan Singh Skin&Hair Specialist Hospitals
03.2022 - 04.2023
Office Clerk
Sohum Agency Under HUL Company
10.2020 - 01.2021
Office Worker
Connect Broadband Company
08.2019 - 09.2020
Bachelor of Commerce - Ecommerce
Lovely Professional University
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