Learning new things
Haroon Amarnath
Scrum Master - Technical Specialist
Chennai
Summary
- Extensive 8+ years of IT experience in Data Visualizations and Techniques
- Experienced scrum master with a proven history of understanding and building complex systems. I am excited to continue expanding my skillset by working with Brain Corp, focusing on removing impediments from teams and delivering customer-centric products and features.
- Involved in various phases of SDLC, STLC and played efficient part internal stakeholder communication
- Experience in using Tableau desktop, Tableau server, Tableau prep, Tab commands, Cognos, Postman, Informatica JIRA, Kibana, Grafana, Content Square tools in end-to-end process.
- Expert in Data Analytics, Optimization and Automation.
- Actively participated in agile methods and took scrum call sessions; provided valuable inputs for decision making.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
7
7
Certifications
Work History
Technical Specialist
Infovision Inc
Chennai
08.2023 - Current
- Led and mentored a cross-functional Scrum team of 8 developers, resulting in a 30% increase in productivity and a 25% reduction in delivery time.
- Successfully facilitated sprint planning and retrospectives, ensuring on-time delivery of high-impact software releases.
- Introduced agile best practices and enhancing overall project quality.
- Coached team members on agile principles, resulting in a high-performing and self-organizing team culture.
- Developed multiple dashboard and reports using kibana to show and monitor the customer experience.
- Used kibana to do the analysis of Verizon application logs to determine the problem statements and will be sharing the necessary information to the dev team to analyze and fix the problem.
- Using content square to do all kinds of analysis like Error Analysis, Journey Analysis, Impact quantifications.
- Stories related to enhancements of Verizon application will be created in JIRA.
- As an analyst, I will review the stories and identify the problems and how the changes are impacting from the perspective of customer and business.
Senior Analyst
Thryve Digital Health Llp
Chennai
08.2019 - 08.2022
- Worked in a scrum team as a developer.
- I worked in cross functional team and I have been in multiple developer role in multiple tools like, tableau, cognos, ETL tool and oracle SQL.
- Worked on challenging development tasks I also supported team as a scrum master and served my team and organization to practice and adapt scrum.
- Hands on experience in business analysis, reporting and dash-boarding using tableau desktop version.
- Supported for backend data to create, update, insert and delete the tables using oracle sql as per the need.
- Experience in Tableau LOD functions.
- Developed ETL programs using Informatica to implement the business requirements.
- Reviewed and analyzed functional requirements, mapping documents, problem solving and trouble shooting.
- Fixed the invalid mappings and troubleshoot the technical problems of the database/
- Worked on both DDL and DML to create, update, insert and delete the tables using oracle SQL as per the requirement.
Senior Process Executive
Cognizant Technology Solutions India Pvt Ltd
Chennai
08.2015 - 08.2019
- Worked as VBA developer in Anthem team internally.
- Worked in agile team and followed agile methodologies.
- Analyzed Errors from the associates and create a report for Root cause and Action plan session which is conducting by Manager.
- Done Quality Audit while client required us to confirm the perfect benefits of an assignment
- Generated MIS reports and dashboards weekly and monthly basis for calculating the performance, targets, daily count, etc.
- Created many macros using excel VBA whenever a request from our client.
- Worked on a benefit loading project, that supports provider side. I gained lot of learning in
- US health care insurance in that one.
Education
Bachelor of Science - Computer Science
Hindustan College of Arts And Science
Chennai 06.2012 - 04.2015
Skills
Agile Methodologies
Scrum Ceremonies
Cross-Functional Team Facilitation
Coaching & Mentorship
Stakeholder Engagement
Team Building & Collaboration
Continuous Improvement & Growth
Accomplishments
- Received appreciations from the client for the impactful suggestions given to improve the customer experience.
- Received certificate of achievement from my leadership team for the ownership and responsibility I have shown in all my projects.
- Received an award from my client under “Customer First” category for completing and reporting the deliverables on time
- Received “Blue Star” award from my organization as a recognition for my continuous support in all the critical situations.
- Received appreciation from my superiors and client for delivering a high-quality Critical deliverable within the stipulated time
Certification
Professional Scrum Master™ I (PSM I)
Interests
Interacting with peoples
Self learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Professional Scrum Master™ I (PSM I)
11-2023
Scrum Master Certification 2023 + Agile Scrum Certification
11-2023
Technical Specialist
Infovision Inc
08.2023 - Current
Business Intelligence for Consultants
08-2022
Hands-On Data Science: 1 Analyzing Employee Data with SQL
08-2022
Hands-On Data Science: 2 Sales Dashboard with Tableau
08-2022
Hands-On Data Science: 3 Sales Analysis in Python
08-2022
ITIL Foundation Level
09-2019
Senior Analyst
Thryve Digital Health Llp
08.2019 - 08.2022
Senior Process Executive
Cognizant Technology Solutions India Pvt Ltd
08.2015 - 08.2019
Bachelor of Science - Computer Science
Hindustan College of Arts And Science
06.2012 - 04.2015