Harprasad Panda

- Managing end-to-end enterprise applications, from requirement gathering, project planning, development tracking, testing, UAT, deployment, and support.

- Successfully implemented Salesforce Lightning CRM, along with Field Service, for over 500 users, improving customer relationship management and service efficiency
- Led the migration from Salesforce Sales Org to Microsoft Dynamics CRM, ensuring seamless data transition and user adoption.
- Planned Data migration process from Old legacy CRM to lightning Salesforce CRM and Microsoft Dynamics CRM. It included 10 million data transactions to create and update records in new applications.

- Learned and implemented Talend ETL processes, creating automated jobs to extract and update Salesforce data for big data processing and analytics.
- Procure-to-Pay (P2P) process implementation, integrating SharePoint with Microsoft Dynamics Business Central to streamline procurement workflows and enhance financial transparency.
- Handling operations of Microsoft Business central application involving, 50 users and 2 company books

· Exploring the software to understand its functionalities & purpose of the project

· Actively involved in analysis of business rules

· Testing the application as per business rules developed

· Involved in finding out the impact area of changes and business rules in output data

· Retesting and Regression testing of software

· Involved in Smoke testing of application

· Efficiently communicating defects/bugs to developer

· Analyzing problems and implemented solutions, ensuring solutions were captured in knowledge base

· Consistently provided application and system support for internal teams and departments

· Actively involved in Implementation of software across PAN India level

· Training team members on new application developed