Competent and personable IT service manager with 16+ years' experience maintaining and expanding cross-functional delivery teams and liaising with executives and the technology team. Introduced new IT infrastructure solutions and initiatives, which increased client satisfaction by 100% and reduced user concerns completion times by over 80%. A focused and detailed oriented person who continuously improves IT support and timely client delivery. Proven ability to motivate teams and keep them on-task to meet demanding deadlines. Adept at accommodating changes in company, customers, and projects.
A dynamic IT Specialist. Educated masters of MSc. in IT, AZ-104, AZ-400 and AZ-305 Certified Engineer. With more than 16 years of extensive hands-on experience with IT Infrastructure technologies and Information Security implementation and operation across private and public Sectors. Seeking a challenging position within the IT team with opportunities for advancement. I'm always looking for new ventures to apply expertise, learn and evolve.
I am playing Cricket, Volleyball, Jeweling Throw, Swimming and Badminton for outdoor sports.
I love to travel and explore places.
I read science, technology and management skills books regularly.
Always do networking of different culture people and learn their tradition.