Harsh Bhadana
Faridabad
Summary
Professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Several years growth and brand recognition for major hotel chains.
Overview
7
7
years of professional experience
Work History
Guest Service Associate
The Lalit Mangar
Faridabad
09.2019 - 02.2025
- Developed strong relationships with repeat customers through positive interactions.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Guided and trained new housekeeping staff on cleaning protocols and hotel standards.
Supervisor
Candor
Gurugram
08.2024 - 11.2024
- Analyzed key performance indicators to identify effective strategies.
Franchise Owner
Flagship Hotel
Gurugram
06.2021 - 12.2023
- Operated hotel featuring 21 rooms franchised by flagship hotels.
Job Training
The Lalit Mangar
Faridabad
02.2019 - 08.2019
- Assisted in setting up rooms for events or conferences as per hotel scheduling.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Industrial Trainee
Jaypee Sidharta
New Delhi
07.2018 - 12.2018
- Developed and implemented
- Customer satisfaction.
- Rooms Division
Education
Bachelor of Science - Hotel And Hospitality Administration
Manav Rachna International University
Faridabad05-2021
Skills
- Customer service
- Staff training
- Housekeeping management
- Front Desk Operations
- Performance analysis
- Operations management
Accomplishments
- Awarded for the Best Supervisor of the Month
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Supervisor
Candor
08.2024 - 11.2024
Franchise Owner
Flagship Hotel
06.2021 - 12.2023
Guest Service Associate
The Lalit Mangar
09.2019 - 02.2025
Job Training
The Lalit Mangar
02.2019 - 08.2019
Industrial Trainee
Jaypee Sidharta
07.2018 - 12.2018
Bachelor of Science - Hotel And Hospitality Administration
Manav Rachna International University
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