Harsh Bijlani
Assistant Manager
Noida
Summary
Results-oriented professional with over 7 years of experience in project and team management, reporting, and data analytics in hospitality and IT. MBA holder specializing in Marketing and IT, with Lean Six Sigma Black Belt certification. Proven track record of driving business growth through strategic project execution and data-driven insights. Skilled at using data for informed decision-making and operational efficiency. Recognized for proficiency in performance-focused analytics and delivering impactful solutions for success.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
7
7
Certificates
Work History
Assistant Manager - Data Analytics
HCL Tech
10.2022 - Current
- Managing a team of 20+ to monitor and assess performance metrics, resulting in 98% SLA compliance over the last 2 years.
- Oversaw the timely delivery of all project commitments meeting SLAs, ensuring regular client reporting, and measurement.
- Utilized Power BI to develop interactive dashboards for enhanced visualization and insights into key performance metrics.
- Led team meetings to address personnel matters and execute necessary strategies to improve performance.
- Ensured strict adherence to audits, investigations, and standard operating procedures (SOPs) by the team.
- Played a key role in calibration audits, achieving a zero non-compliance rate.
- Prepared analytical reports on financial data, contributing to informed management presentations on costs and allocations.
- Recruited and provided comprehensive training to analysts and senior analysts, leading to heightened team performance and productivity.
Team Lead (Secure, Discover & OYO 360 Projects)
OYO HOMES PVT. LTD.
06.2019 - 09.2022
- Handling & preparation of data sets for secure & discover projects which helps KAMs in convincing & aligning stakeholders to join and increase the business revenue & profits.
- Managing the portfolio of 7 KAMs across PAN India and analyzing performance of KAMs by creating and updating dashboards using visualization tools such as Power BI & Excel.
- Preparation of KPI reports and sales dashboards each month for business analysis and improvement.
- Creating, maintaining & updating data sets and reporting it to the management to get the insights of the daily business & analyzing improvements required.
- Fetching data from Meta sources of OYO with associated features required for analysis & increase in overall revenue, room counts, property ratings and various other metrics.
Account Manager (Infrastructure Solutions)
TEAM COMPUTERS PVT. LTD.
01.2018 - 05.2019
- End to end generation of leads and close deals related to IT infrastructure solutions and services.
- Preparing and sending the proposals in Excel & PDF formats to the clients.
Education
MBA - Marketing & IT
Amity Business School, Amity University
Noida, U.P 01.2012 - 01.2016
B.E - Computer Science
CDGI, RGPV University
Indore, M.P 01.2016 - 01.2018
Senior Secondary - PCM & Comp. Sc.
Aditya Birla Public School
Renukoot, U.P 01.2011 - 01.2012
Higher Secondary - undefined
Aditya Birla Public School
Renukoot, U.P 01.2010 - 01.2011
Skills
Analytical decision making
Certification
Six Sigma : Certified Lean Six Sigma Black Belt (AIGPE)
Timeline
Assistant Manager - Data Analytics
HCL Tech
10.2022 - Current
Team Lead (Secure, Discover & OYO 360 Projects)
OYO HOMES PVT. LTD.
06.2019 - 09.2022
Account Manager (Infrastructure Solutions)
TEAM COMPUTERS PVT. LTD.
01.2018 - 05.2019
B.E - Computer Science
CDGI, RGPV University
01.2016 - 01.2018
MBA - Marketing & IT
Amity Business School, Amity University
01.2012 - 01.2016
Senior Secondary - PCM & Comp. Sc.
Aditya Birla Public School
01.2011 - 01.2012
Higher Secondary - undefined
Aditya Birla Public School
01.2010 - 01.2011
Technical Skills
- Python (NumPy, Pandas, Matplotlib, Seaborn, Scikit-learn)
- SQL (for data querying and database management)
- Excel (advanced functions, pivot tables, macros)
- Tableau
- Power BI
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