Harsh Mohan
Noida
Summary
Versatile senior relationship manager with several years of experience networking with stakeholders of companies such as vendors, customers and clients. In-depth knowledge of crm practices, risk analysis and business process improvement. Well-versed in forging strategic partnerships to drive revenue and acquire customers. Collaborative individual focused on increasing market share and exceeding client needs.
Overview
9
9
years of professional experience
Work History
Senior Relationship Manager
RenewBuy.Com
Noida
01.2024 - Current
- Conducted regular meetings with customers to discuss their needs and provide tailored solutions.
- Performed periodic reviews of client portfolios in order to identify areas requiring further attention or improvement.
Deputy Manager
MAX Life Insurance Company Limited
Noida
11.2022 - 01.2024
- Created processes for handling customer complaints effectively.
- Prepared monthly progress reports detailing achievements against set targets.
Relationship Manager
Girnar Insurance
Gurugram
08.2021 - 10.2022
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Maintained accurate records of all client interactions within the company's CRM system.
Senior Executive
HDFC Bank
Noida
02.2016 - 01.2020
- Facilitated communication between different departments resulting in improved collaboration among teams.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
Education
M.Com - Marketing Management
MJPR University
Uttar Pradesh06-2016
B.Com - Marketing
MJPR University
Uttar Pradesh06-2014
12th -
UP Board
Uttar Pradesh05-2009
10th -
UP Board
Uttar Pradesh05-2007
Skills
- Client relationship management
- Customer portfolio management
- CRM software utilization
- Sales strategy development
- Performance reporting
- Effective communication
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Senior Relationship Manager
RenewBuy.Com
01.2024 - Current
Deputy Manager
MAX Life Insurance Company Limited
11.2022 - 01.2024
Relationship Manager
Girnar Insurance
08.2021 - 10.2022
Senior Executive
HDFC Bank
02.2016 - 01.2020
M.Com - Marketing Management
MJPR University
B.Com - Marketing
MJPR University
12th -
UP Board
10th -
UP Board
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