

Detail-oriented IT Associate with hands-on experience in IT support, hardware troubleshooting, user assistance, asset management, access provisioning, and basic network monitoring. Proven ability to excel in corporate environments while effectively coordinating with technical teams to resolve issues and enhance operational efficiency. Eager to contribute expertise in an IT Associate or IT Support role within a dynamic IT or SaaS organization. Committed to delivering exceptional service and fostering a collaborative work environment.
Hardware Troubleshooting (Laptops, Printers, Peripherals)
User Support (L1/L2)
IT Asset Management
Access Creation & User Account Management
Hardware Issue Escalation