Harsh Rajurkar
Front Office
10, Uday Nagar Near NIT Garden Road, Nagpur
Summary
I am diligent and determined individual committed to achieving dynamic results and continuous growth. With a sincere approach to my work, i adapt easily to team environments and excel in situations that require collaboration. I actively seek guidance from my seniors to overcome challenges, eliminate weaknesses, and maintain complete focus on delivering excellence in everything I undertake.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Front Office Associate
Ginger Hotels by IHCL
12.2024 - Current
- Ensured guest satisfaction by promptly handling guest feedback and implementing improvements to avoid future complaints.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
Front Office Apprentice
Taj Falaknuma Palace
11.2023 - 10.2024
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Passionate about learning and committed to continual improvement.
Industrial Training
Radisson Blu Plaza
08.2021 - 11.2021
- Trained and managed a team of front office staff to ensure the highest standards of customer service
- Coordinated the daily operations of the front office, ensuring that customer orders were processed and delivered on time
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Education
BSc - Hospitality & Hotel Administration
IHM Shimla
Shimla 05.2021 - 5 2023
Higher Secondary School Certificate - undefined
CG. Wanjari College
Nagpur 05.2019 - 5 2020
Secondary School Certificate - undefined
Tejswini Vidya Mandir
Nagpur 03.2017 - 3 2018
Skills
Communication Skills
Personal Information
- Place of Birth: Maharashtra
- Date of Birth: 12/12/02
- Nationality: Indian
Timeline
Front Office Associate
Ginger Hotels by IHCL
12.2024 - Current
Front Office Apprentice
Taj Falaknuma Palace
11.2023 - 10.2024
Industrial Training
Radisson Blu Plaza
08.2021 - 11.2021
BSc - Hospitality & Hotel Administration
IHM Shimla
05.2021 - 5 2023
Higher Secondary School Certificate - undefined
CG. Wanjari College
05.2019 - 5 2020
Secondary School Certificate - undefined
Tejswini Vidya Mandir
03.2017 - 3 2018
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