Demonstrating the safety procedures professionally
Monitoring the cabin frequently throughout the flight
Providing personalised assistance to passengers with special needs, such as people with disabilities, children and the elderly
Maintaining composure and assisting passengers during emergencies
AOCC/JCC
SpiceJet LTD
03.2023 - 09.2023
Customer Service Executive
SpiceJet LTD
Mumbai
08.2022 - 03.2023
Adhering to the company standards in delivering customer service, including telephone etiquette, and following established customer service escalation procedures
Cabin Crew
FilmCity
Mumbai
03.2019 - 06.2019
Education
Bachelor's Of Commerce -
Bachelor's Of Commerce
04.2022
Higher Secondary College -
Higher Secondary College
05.2019
Skills
Problem solving
Presentation skills
Upsell products and services
Ease at rotational shifts
Additional Information
Diploma in Aviation, hospitality and Travel Industry., Trained on Various Aircraft Boeing 737-700/800/900/900-ER/Max-8 And ATR Dash-Q 400.