Harsh Srivastav
Basti
Summary
Dedicated professional with hands-on experience in SEO and digital marketing. Skilled in website optimization, content strategy, and client communication. Strong analytical and problem-solving abilities with a data-driven approach. Quick learner with adaptability to new tools and technologies. Committed to contributing to team success and achieving measurable results.
Overview
2
2
years of professional experience
Work History
Customer Support Consultant
01.2025 - 06.2025
Customer Support Executive with hands-on experience in call center operations and live chat support. Skilled in resolving inquiries, maintaining records, and escalating issues efficiently. Excellent communication and multitasking skills. Adaptable to new systems and tools. Focused on contributing to team efficiency and client satisfaction.
SEO Analyst
Vicdigit Technologies
12.2023 - 09.2024
- - Conducted keyword research and optimized website content for SEO.
- - Collaborated with content teams to create SEO-friendly content.
- - Monitored website performance using Google Analytics and SEO tools.
- - Implemented structured data markup for enhanced search visibility.
- - Benchmarked performance against competitors to support strategic growth decisions.
Digital Marketing Intern
Max Digital Academy
09.2023 - 11.2023
- - Maintained accurate documentation of project progress for transparency.
- - Assisted senior teams in monitoring campaign performance and reporting.
Education
Master of Computer Applications - AI & Machine Learning
Amity University Online
Digital Marketing Certification - undefined
Max Digital Academy
06.2023
Bachelor of Education - undefined
Siddharth University
05.2021
DOEACC 'O' Level - undefined
National Institute of Electronics and Information Technology
07.2020
Bachelor of Science - undefined
Siddharth University
06.2019
Skills
- MS Excel, Google Sheets, SQL, Google Analytics, SEO Tools, Email Marketing, Data Analytics
- Communication, Negotiation, Teamwork, Problem-solving, Time management, Adaptability, Client acquisition, Relationship management, Customer needs assessment, Cross-selling
Languages
Hindi, English
Timeline
Customer Support Consultant
01.2025 - 06.2025
SEO Analyst
Vicdigit Technologies
12.2023 - 09.2024
Digital Marketing Intern
Max Digital Academy
09.2023 - 11.2023
Digital Marketing Certification - undefined
Max Digital Academy
Bachelor of Education - undefined
Siddharth University
DOEACC 'O' Level - undefined
National Institute of Electronics and Information Technology
Bachelor of Science - undefined
Siddharth University
Master of Computer Applications - AI & Machine Learning
Amity University Online