Harsh Srivastav

Customer Support Executive with hands-on experience in call center operations and live chat support. Skilled in resolving inquiries, maintaining records, and escalating issues efficiently. Excellent communication and multitasking skills. Adaptable to new systems and tools. Focused on contributing to team efficiency and client satisfaction.

• - Conducted keyword research and optimized website content for SEO.
• - Collaborated with content teams to create SEO-friendly content.
• - Monitored website performance using Google Analytics and SEO tools.
• - Implemented structured data markup for enhanced search visibility.
• - Benchmarked performance against competitors to support strategic growth decisions.

• - Maintained accurate documentation of project progress for transparency.
• - Assisted senior teams in monitoring campaign performance and reporting.