Maintained databases efficiently with the use of development tools such as selectors and configuration knowledge builders.
Tackled Encompass software-related customer issues by providing tailored resolutions.
Compiled data from excel PSD exports to databases and report generation.
Collaborated with cross-functional teams on pricing and engineering data projects.
Corporate Operations Intern
Mercer Mettl
Gurugram
01.2023 - 06.2023
Answering Client Inquiries and Managing Customer Relationships
Achieved efficient ticket management using the ZohoDesk system while incorporating Exotel integration to streamline client correspondence.
Proactively identified and addressed the root causes of client concerns, contributing to efficient problem solving.
Manufacturing Engineering Intern
Tata Metaliks Ltd.
Kharagpur
07.2022 - 08.2022
Monitored and optimized critical process parameters like temperature, pressure, and flow rates to maintain production standards.
Performed data analysis on production logs and equipment readings to identify trends, potential issues, and areas for process optimization. This contributed to enhancing operational efficiency.
Associate General Manager – Procurement at AMPIN Energy Transition Pvt. Ltd.Associate General Manager – Procurement at AMPIN Energy Transition Pvt. Ltd.