Harsha Sharma

Industry: Insurance (Managed Package- Novidea) Service Area: Deployment Lead, Salesforce Admin, BitBucket,VS Code(Deployment),Data Import Wizard(DataMigration)

Service Line: Salesforce CRM (Sales Cloud,Novidea Managed Package)

Duration: 2 years

Project Description: Novidea Hiscox-My major role in this project is to work as Deployment Lead and also as developer. My responsibilities include production pipeline validation , fixing validation errors and deployment, approving and merging PR for Sprints, reviewing PR, setup of Bitbucket pipeline, branching strategy which includes changes in .yml file, each Sprint User stories Deployment to UAT, Production Deployment,Validation of QA and UAT orgs,org upgradation of QA, UAT and PROD, by performing package installations, data load and all the PD Steps. I perform the Sandbox Refresh for all the sandboxes like QA, Dev, UAT, SIT, Pre-Prod and ETL based on the time intervals and majorly work with the data and config setup for the sandboxes based on Full Copy or Partial Copy Refresh which includes data load of managed package objects, User creation and Configuration and all the steps related to managed package configurations like Custom Settings, configuring endpoint URLs,Enabling Mutual SSL, Enabling Custom portal sites and setup etc. I have also, have worked in Salesforce Admin and development including Apex Classes, Triggers, approval process, workflow rules,custom settings, validation rules, flows as per different requirements for enhancements/ addition of new functionalities. Performed defect fixing, unit testing of the functionalities and done migration of components through Bitbucket, VSCode and workbench.

Industry: Health Service Area: Salesforce Admin,Apex,Visualforce,GITHUB,VS Code(Deployment)

Service Line: Salesforce CRM (Sales Cloud)

Duration: 3 months

Project Description: CHOP-I have worked in Salesforce Admin and development including Apex,Triggers and Lightning Aura Components. The objective of this Project was to successfully complete the migration of most of the functionalities from Sales Cloud to Health Cloud. Performed migration of components through GIT and VS Code.

Industry: Electrical Service Area: Salesforce Admin,CPQ

Service Line: Salesforce CRM (Salesforce CPQ)

Duration: 1 month

Project Description: Switch Inc. - The Project was in the initial phase of discussion wiyth the clients where the main objective wa to migrate two existing systems (one in salesforce already and other in CPQ) into one salesforce ecosystem. My role was to understand the requirement and do the R&D and create documentation based on the requirement.

Industry: Construction,Telecom 360 Service Area: Salesforce Admin,Apex,Visualforce,GIT,VSCode (Deployment)

Service Line: Salesforce CRM (Salesforce CPQ)

Duration: 2 months

Project Description: Bouygues- It is a CPQ Project where it was required to deliver the enhancements in the functionality related to CPQ.My role was to configure and customize the functionality based on requirements.

Performed unit testing of the functionalities and done migration of components through GIT and VSCode.

Industry: Service Cloud Gold Build (POC) Service Area: Salesforce Admin,GIT,VSCode (Deployment)

Service Line: Salesforce CRM (Sales Cloud, Experience Cloud)

Duration: 3 months

Project Description: It is an Accelerator where end to end functionality of Service Cloud is build combined with Experience Cloud and created the unmanaged package so that it could be deployed directly into the org to use it. Got appreciation from the client which won the project for the Team.

Performed unit testing of the functionalities and done migration of components through VSCode and workbench.

Industry: Health Service Area: Salesforce Admin,Apex,Visualforce,GITHUB,VSCode (Deployment),Data Loader(DataMigration)

Service Line: Salesforce CRM (Sales Cloud)

Duration: 7 months

Project Description: McKesson- I have worked in Salesforce Admin and development including Apex Classes, basic LWC,Triggers, Visualforce pages, approval process, workflow rules,custom settings, validation rules, flows as per different requirements. The objective of this project was to migrate the functionalities from one Pharma org to another Pharma org in Lightning where it involves integration with different systems.

Performed unit testing of the functionalities and done migration of components through Git and VSCode.

Industry: Real Estate Service Area: Salesforce Admin,Apex,CPQ,GIT(Deployment)

Service Line: Salesforce CRM (Sales Cloud, Salesforce CPQ)

Duration: 2 months

Project Description: Altus CPQ- The objective of this project was to deliver the enhancements in the functionality related to CPQ.My role was to develop, configure and customize the functionality based on requiremenst of cPQ, Also, I have worked on Apex classes,Triggers.Batch Class,Test Classes.

Performed unit testing of the functionalities and done migration of components through GIT and VSCode.

Industry: Evaluate Dashboard DSU (POC) Service Area: Salesforce Admin,SAQL,Tableau, Workbench(Deployment),Data Import Wizard(DataMigration)

Service Line: Salesforce CRM (Tableau)

Duration: 2 months

Project Description: The objective of this POC was to create Tableau CRM Dashboards and pages which displayed dynamic Data based on the selection of filters,also creating Datasets,lenses,Dataflows and deploying it to target Org.

Performed unit testing of the functionalities and done migration of components through workbench.

Industry: Semiconductor Manufacturing Service Area: Salesforce Admin,Apex,Visualforce,SVN (Deployment)

Service Line: Salesforce CRM (Sales Cloud)

Duration: 8 months

Project Description: I have worked in Salesforce Admin and development including Apex Classes, Triggers, Visualforce pages, approval process, workflow rules,custom settings, validation rules, process builders as per different requirements for enhancements/ addition of new functionalities for objects including Lot Service Request, Account, Opportunities, GF Certifications, Manufacturing Lot, Lot instruction etc.

Developed the whole new functionality of Control Point.

Performed unit testing of the functionalities and done migration of components through SVN and workbench.

Industry: Semiconductor Manufacturing Service Area: Salesforce, SVN(Migration) Service Line: Salesforce CRM

Duration: 3 months

Project Description: Retirement Application- I have worked on this application (simultaneously with the Sprint Items) for performing update and deletion of many applications and objects, so as to retire them as they are not needed anymore in perspective of organization and to reuse Salesforce licenses.

Deleting many objects like Design Execution, ASIC COM, Custom Design and updating related objects page layouts, Apex class/controller dependencies, by creating ,Updating and Deletion Packages and moving changes through SVN.

Industry: E-licensing Service Area: Salesforce,Lightning,Apex,Visualforce,Javascript

Service Line: Salesforce CRM (Sales and Service Cloud)

Duration: 6 months

Project Description: Pennyslvania- It is an e-licensing project based on Salesforce Lightning and we have also used BasicGov managed package functionalities for the cart payment and leveraged some of the managed package objects like License, Profession, Questions, Submissions etc, where I had built Complaints and Waivers module using lightning components and adding it on to the community, so that after creating an application for license for a specific Board/Profession, from the Community Portal user can create a Service Request for Requesting a Waiver for a particular License Type depending on certain policies, provisions or limitations of an organization.

On submitting of Service request, Waiver record gets generated which is further processed.

For the complaints module, I have worked on building the backend and front end functionality for filing a complaint by using lightning and slds for front end and Basic Gov object in the Backend.

Responsibilities:

• I have created lightning components like site pages, creating forms, worked on lightning events,2-way data binding between parent and child component, lightning out functionality for lightning component embedding on VF pages, adding lightning components to communities, download functionality as PDF for Visualforce pages.
• I have worked on the customization front with different Apex components, VF components, VF pages and JS resource (static resources) for the changes such as creating new fields, validating on clicking buttons through code, different warning messages etc.
• Built the functionality for the components like popup modal, upload files, lightning data table, record edit form, record view form, toast messages, validation messages, onclick, on success, on submit calling child components, bubble phase, capture phase, component events, application events.
• Done various configurations which includes editing lightning pages, tab alignments, editing page layouts, assigning record types, enabling access to profiles, creating sharing rules.
• Developed Lightning Components and embedded the Lightning Component in the Visual force page.
• Created package.xml for deploying the changes to QA sandbox.

Industry: Banking Service Area: Salesforce, VisualForce,nCino,Data Loader

Service Line: Salesforce CRM (Sales and Service Cloud)

Duration: 2 months

Project Description: PPP Forgiveness Work- It is a US project which has emerged out specifically due to the COVID-19 situation crisis. It consists of 4 banks from US, which focus on the forgiveness of Loan applied by the companies/business owners for their employees and meeting other urgent needs of the organisation within a particular duration in the situation of COVID-19. This project consists of 2 phases- the first phase is applying for Loan in crisis times and other phase is Loan Forgiveness. I had built the functionality for the second phase, where users can apply for loan Forgiveness and based on the several factors and the Loan Amount, certain amount of Loan is waived off.

Responsibilities:

• I have worked on all the OOTB functionalities of nCino like form Generations, Adverse actions, Loan Stages, Closing Checklist, nCino Administrator, Document Manager, Mortgages, Product Packages, and also creating of nCino UI with creation of screen sections, field configurations, section configurations, app, routes, route groups etc.
• Validation rules, custom settings, workflow rules, custom labels, process builders etc.
• Worked on VF pages for implementing customizable requirements on top of nCino into community portal pages.
• Worked on nCino object record migration using Data Loader.

Industry: E-licensing Service Area: Salesforce,Apex,Visualforce,Javascript

Service Line: Salesforce CRM (Sales and Service Cloud)

Duration: 7 months

Project Description: State Of Delaware-It is an e-Licensing project based on Salesforce classic as well as some BasicGov managed package functionalities, where I had worked on different functionalities including admin, development like code changes, test classes code coverage and data migration using BitBucket and Source tree.There is portal on community in which we have different features related to e-licensing or online licensing starting from new user registration to applying for a new license, renewal or reapplication of a license, apply for re-examination of a license by creating new service request (service cloud).We have used various Workflow rules and process builders for getting emails on license submission to a particular application or license activation etc.

Responsibilities:

• I have worked on the customization front as per the requirements as :different Apex components, VF components, VF pages and JS resource (static resources) for the changes such as creating new fields, validating on clicking buttons through code, different warning messages etc.
• Also, worked on custom metadata, custom settings.
• Done various configurations like created various email templates and worked on changing the existing templates as per requirement using merge fields, workflow rules, process builders, custom labels etc.
• Worked on Deployment trough Bitbucket and SourceTree.
• Worked on writing test classes for Apex classes and Batch classes, trigger Handler etc.

Industry: EntertainmentService Area: Salesforce

Service Line: Salesforce CRM (Sales and Service Cloud)

Duration: 1 month

Project Description: Disney CAR-Being the initial phase of the project, I was involved in doing the estimates for the User stories ,also contributed by doing few research on latest topics like Salesforce Einstein Vision (Salesforce Einstein Native, Optical Character Recognition), which was covering the requirements of few User stories given by the client.

Responsibilities:

• Worked in R & D for Einstein Vision, Salesforce Einstein Native, Optical Character recognition based on the requirements.
• Was involved in doing the Time estimations of the User stories for development.

Industry: Commercial Service Area: Salesforce Admin,nCino

Service Line: Salesforce CRM (Sales Cloud)

Duration: 3 months

Project Description: Santander Bank -It is also a Banking based project. My role was Development- I participated in working on a module (Commercial Bank Surge), which compromised of more of configuration and admin work related to nCino managed Package ex: setting and configurations of screen, screen sections, field configurations, section configurations, app, routes, route groups etc. and the features provided by the nCino community.

Responsibilities:

• I had worked on configuration and development of user stories on nCino environment which included creation of screen, screen sections, field configurations, section configurations, app, routes, route groups etc.
• In addition to the above, I also worked on Workflow rules, process builders as per the given requirement.

Industry: Commercial Service Area: Salesforce,Apex,nCino,Data Loader

Service Line: Salesforce CRM (Sales and Service Cloud)

Duration: 5 months

Project Description: OakNorth US-OakNorth US is banking client based out of US. It is a migration project. I had worked in OakNorth US as a developer and did the migration work of nCino objects for the org using Data loader. It aimed at setting up of the whole banking application same as OakNorth UK by full migration as well as implementation of the new requirements related to creating, configuring and customizing a UI for Banking Customers to achieve the different Banking process for ex: creating and processing Loans, collateral, documents exception , Compliance, Offers etc. It also includes fee management, policy exception, community etc.

Here also, worked on mainly OOTB functionality provided by nCino as well as data loader, workbench, different process builders, workflows, flows for the configuration part.

Responsibilities:

• As it was a small team, I was involved in Development, testing as well as nCino objects migration through Data Loader.
• Development included the features and objects of nCino as screen sections, field configurations, section configurations, app, routes, route groups etc. and configurations of Process Builders, workflow rules, custom labels, Validation messages, queues, flows etc.
• Testing included the Sprint testing, Sanity testing, Smoke testing and Regression testing, in addition to documentation of the defects created by me and client as well at the time of UAT.

Industry: Retail Service Area: Salesforce,nCino,Data Loader

Service Line: Salesforce CRM (Sales and Service Cloud)

Duration: 5 months

Project Description: nCino Retail Prototype is an internal Project which aimed at creating, configuring and customizing a UI for Retail Banking Customers so that it makes it easy to go through the different Banking process for ex: creating Loans, collateral, documents exception, Compliance, Offers etc. It also includes fee management, policy exception, community etc.

We have used mainly OOTB functionality provided by nCino and process builders, flows and workflows for the configuration part.

Responsibilities:

• I have basically worked on all the OOTB functionalities of nCino like Adverse actions, form Generations, Loan Stages, Product Packages, Mortgages and also creating of nCino UI with creation of screen sections, field configurations, section configurations, app, routes, route groups etc.
• Validation rules, custom settings, workflow rules, custom labels, process builders etc.

Responsibilities:

• It is a project based on Salesforce Classic.
• Created Wipro Loyalty Module app, Created Custom Objects, Fields, Tabs, Page Layouts, Field Level Security, Record Types.
• Validation Rules, Relationships, Email Templates, Workflows and Approval Process as per the business requirements.
• Worked on triggers, insert, update, delete records.
• Done various configurations which includes workflows, editing page layouts, assigning record types, enabling access to profiles, creating sharing rules, creating validation rules.
• Created app, tabs, custom objects, custom fields.
• Created picklist, field dependencies, validation rules, page layout, search layout.
• Created buttons, actions, record types, managing profiles, permission sets, sharing settings.
• Established relationship between objects i.e. master detail and lookup relationship, creating junction object for many to many relationship.
• Created new domain, process builder, workflow rules, Email Alerts.
• Writing functions within apex classes.