Harsha TS
Branch Manager
Bengaluru
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Branch Manager
UpGrad Education Pvt. Ltd.
Bengaluru, Karnataka
11.2024 - 03.2025
- Strategized and executed sales initiatives to drive revenue growth,
achieving targeted growth in assigned Branch & verticals. - Conducted in-depth consultations with potential learners to understand career goals, providing tailored recommendations for upGrad's educational programs.
- Collaborated with marketing and product teams to generate qualified leads and enhance customer acquisition strategies.
- Managed a pipeline of leads through CRM tools to ensure effective follow up and closure, achieving >90% of monthly sales targets for al consecutive months.
- Delivered engaging program presentations and webinars to prospective students, showcasing the value of upGrad's offerings
Branch Manager
Aakash-Byju's Educational Services LTD
09.2021 - 10.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Student service, selling, negotiating and influencing, analysis and decision-making, and management skills.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Clinical Support Manager - Operations
Medgenome Private Labs Limited
02.2020 - 09.2021
- Ensuring Samples Accessioning and Processing
- Sample & TRF transfer to order booking teams
- Formalin Fixed Paraffin Embedded (FFPE) block storage and dispatch
- Resolution of Result discrepancies
- Training & Meetings
- COVID PROJECT - In charge of COVID Testing team at Bangalore International Airport & BBMP Samples.
Team Leader, Sales Operations
Nightingales Home Health Specialist
06.2016 - 02.2020
- Training, coaching, and leading advisors as they provide support for clients
- Setting targets for both Individuals & Teams
- Leading team meetings, asking questions to better understand the requests advisors are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees
- Assisting other management team members in identifying trends and establishing organizational goals
- Preparing reports and analyzing data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
- Authorizing replacements or refunds.
Education
Master of Science - Biochemistry
The Oxford College of Science
Bangalore, Karnataka 01.2014 - 04.2017
Skills
Strong Leadershipundefined
Personal Information
Place : Lakkavalli, Chikkamagalur District.
Date of Birth: 11/06/93
Phone Number : 9019560602
Email ID : harshats417@gmail.com
Timeline
Branch Manager
UpGrad Education Pvt. Ltd.
11.2024 - 03.2025
Branch Manager
Aakash-Byju's Educational Services LTD
09.2021 - 10.2024
Clinical Support Manager - Operations
Medgenome Private Labs Limited
02.2020 - 09.2021
Team Leader, Sales Operations
Nightingales Home Health Specialist
06.2016 - 02.2020
Master of Science - Biochemistry
The Oxford College of Science
01.2014 - 04.2017
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