Harshad Khope

• Using Agile methodology like Scrum, Kanban, to complete projects within time and budget by facilitating sprint planning, daily scrum meetings, escalating up or down for completion, sprint review, and sprint retrospectives.
• Led Agile projects using Scrum to ensure on-time, on-budget delivery.
• Coached teams on Agile practices, and removed delivery blockers.
• Managed backlogs with Product Owners; tracked progress in Jira and Confluence.
• Since I have worked in small companies, I have worn different hats, like Customer Success, Scrum Master, QA, etc., in the same projects.
• Established clear team workflows and sprint goals to improve velocity and delivery consistency.
• Collaborated with cross-functional teams to align development efforts with evolving business priorities.
• Conducted retrospectives and implemented actionable feedback loops to drive continuous improvement.

• Partners with clients to define project scope, requirements, and timelines.
• Sets clear expectations to support on-time, on-budget delivery.
• Skilled in Agile (Scrum, Kanban) with experience using Freshdesk, Jira, and Trello.
• Leads knowledge transfer and user acceptance testing (UAT).
• Coordinates with internal teams to ensure quality service delivery.
• Proactively manages risks and drives continuous improvement.

• Executes product implementations on schedule, and with precision.
• Leads task coordination and management to achieve project goals.
• Validates user acceptance testing to ensure alignment with business requirements.
• Proactively addresses technical issues with timely escalation and follow-up.

• Delivers product implementations on time, and with accuracy.
• Ensures seamless 'go live' transitions through comprehensive documentation.
• Manages task coordination to ensure project milestones are met.
• Proactively resolves technical issues with efficient escalation and follow-up.