Harshal Dayama
Pune
Summary
Duck Creek Technology Expert nearly 9 years of experience configuring, extending, and integrating PAS solutions for global insurance carriers. Successfully delivered various PAS projects worldwide. I have significantly contributed to project successes and customer satisfaction, embodying strategic thinking and a customer-focused approach.
Overview
10
10
years of professional experience
Work History
Software Engg. Lead
Allstate Insurance Co
09.2023 - Current
- Implemented standardized work procedures, ensuring consistency while maximizing efficiency.
- Developed and executed strategic plans for process improvement, driving operational excellence across the organization.
- Managed the development and implementation of standard work documents, ensuring consistency while maximizing efficiency.
- Contributed creation of Technical Playbook (Kind of - To the Point steps require to implement common feature (Rating, Form etc. across the states)
- Proactively addressed production incidents and implemented timely data fixes to maintain system stability and prevent data corruption
Application Development Team Lead
Accenture
10.2021 - 09.2023
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
- Worked on headless implementation of PAS Product like Commercial auto and Worker Compensation
- Saved 300 + hours of manual form development work by writing Automation Micro in Excel.
- Collaborated with multidisciplinary teams to design and implement new technology features of DCT Express 3
- Explained project technical risks and benefits during project Execution.
Associate Consultant, Technology
Atos Syntel
02.2019 - 10.2021
- Resolved critical technical issues in a timely manner, minimizing downtime and maintaining high levels of system performance.
- Developed customized software applications to meet specific client needs, leading to increased customer retention rates by suggesting alternate solutions to requirements that are not supported by the system.
- Enhancement of application as well as providing support to existing application.
- Mentoring new resources on technologies and systems, enabling them as per the project requirement
Associate Consultant
Capgemini
07.2019 - 02.2020
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Mentoring new resources on technologies and systems, enabling them as per the project requirement
Software Engineer
LTI
04.2015 - 03.2018
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements and Implemented the PAS from scratch
- Developed scalable and maintainable code, ensuring long-term stability of the software.
Education
Bachelor of Engineering - Electronics And Telecommunication
North Maharashtra University
Jalgaon, India06.2014
Diploma - Electronics And Communication Engineering
Maharashtra State Board of Technical Education
Jalgaon06.2011
Skills
- Duckcreek PAS suite (Example Author/Express/Server, Rating, Forms, and Pages, Transact, Batch Process, User Admin)
- Duckcreek Debugging tools (Example Utility, TSV Debugger, Trace Monitor and Data Tester)
- SQL Server Management Studio, Visual Studio, Git, XML, Notepad, Beyond compare
- Training and coaching
HIGHLIGHTS
- Duckcreek Team Lead – Expertise in building and supporting Policy Admin System for leading P&C insurance customers in multiple geographies.
- Responsible for timely delivery of various moderate to high complexity insurance products for Commercial LOBs (Property, Auto, WC), Personal lines (Auto, Homeowner).
- Currently working in Express 3 on Duckcreek On Demand (i.e. DCOD)
- Strong expertise in core Duck creek PAS components such as Pages, Forms, Transact and Rating implementation, Automatic Batch Process, Template update using various Duckcreek platforms (6.x, 7.x and 8.x).
- Played pivotal role in expanding DC practice within the organization by imparting Duckcreek bootcamp training for beginners as well as experienced folks across projects.
- Have sound knowledge of working in the complete Software Development life Cycle involving Analysis, Design, Development, Integration, Project documentation and Unit Testing while adopting modern AGILE methodologies and planning.
- Excellent interpersonal, verbal, and written communication skills and experience in client handling.
- Good analytical, project management and communication skills with flexibility to grasp new things.
Certification and Training
● Duckcreek Certified Policy Author- Developer
● Trained in P&C insurance Fundamentals
Timeline
Software Engg. Lead
Allstate Insurance Co
09.2023 - Current
Application Development Team Lead
Accenture
10.2021 - 09.2023
Associate Consultant
Capgemini
07.2019 - 02.2020
Associate Consultant, Technology
Atos Syntel
02.2019 - 10.2021
Software Engineer
LTI
04.2015 - 03.2018
Bachelor of Engineering - Electronics And Telecommunication
North Maharashtra University
Diploma - Electronics And Communication Engineering
Maharashtra State Board of Technical Education
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