Harshal Pagar

1. Project Name : Ailo-IT Consultant in Mössingen, Germany

Cloud : CPQ, Sales ,Service,Experience Cloud

Duration: 1.5 Year

Team Size : 1

Role : Salesforce Developer

• Designed and mapped CPQ objects to Salesforce custom objects and involved in Advanced Workflow Approvals.
• Functioned as an SME for the salesforce CPQ customization.
• Worked with native Salesforce quote to cash functionality such as Opportunities, Products, Price books, Quotes, Orders and contracts.
• Coordinated with Legal, Business Operations, Orders and Finance teams to execute customer agreements, process purchase orders and renewal opportunities.
• Developed workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Worked with Sales and Marketing teams to understand the business process to elicit requirements for the Salesforce customization.
• Performed testing and customization of objects, fields, record types, page layouts, workflow and validation rules.
• Created relevant documentation such as UML diagrams - use cases, sequence diagrams, process flow charts, and prototypes, wireframes & closely worked with other consultants while implementing the solutions for the needs of organization.
• Performed Gap Analysis of the As-Is and To-Be process within the organization to analyze and fill the existing gaps in the business processes.
• Managed salesforce application user profiles, roles, permissions, generating security tokens, validation rules.
• Developed test scripts and performed UAT testing and documented the same in JIRA.

4. Project Name : Catalyst Consulting Group, Inc. Salesforce Consulting In Chicago, IL

Cloud : Service Cloud,CPQ

Duration: 8 Months

Team Size : 1

Role : Salesforce Developer

• Effectively worked with end users, third party vendors and the application development teams to elicit requirements.
• Performed testing and customization of objects, fields, record types, page layouts, workflow and validation rules.
• Created various reports and dashboards based on business requirements.
• Created Permission Sets, Profiles, Public groups, Users and Security Settings based on role hierarchy.
• Involved in Data Migration from Legacy Systems to Salesforce.
• Developed and maintained custom reports, dashboards and processes to continuously improve data quality, integrity and productivity.
• Involved in Sales cloud Application setup activities and customized the apps to match the functional needs of the organization.
• Created email templates for approval processes automation.
• Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.