Summary
Overview
Work History
Education
Skills
Timeline
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HARSHAL PATHAK

Summary

At Cisco, I closely work with Network Operations teams of various Fortune 500 companies to provide them with operational insights, expert level guidance related to Cisco devices such as Routers, Switches, Firewalls, proactive monitoring of their environments, deliver comprehensive documentation, and recommend best practices to enhance network stability. With 3+ years of experience, I am known for reliability, adaptability, exhibit strong organizational abilities and effective communication skills.

Overview

4
4
years of professional experience

Work History

Network Lifecycle Engineer (Grade 6)

Cisco
11.2023 - Current
  • Supported customers in the EMEA region to optimize their security infrastructure
  • Proactively monitored customer environment for critical defects, security vulnerabilities and provided relevant workarounds for the same
  • Provided comprehensive documentation such as bug reports before upgrade, security vulnerability reports, Hardware/Software End of Life reports
  • Conducted rigorous quality assurance tests, identifying areas of improvement for configuration optimization, thereby improving product performance.
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Reduced downtime during system upgrades with thorough bug analysis on the target version, prepared documentations for upgrade workflows and provided support during upgrade windows.
  • Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
  • Mentored junior engineers, providing guidance and direction.

Network Consulting Engineer (Grade 4)

Cisco
08.2022 - 10.2023
  • Provided proactive support to customers as part of the Business Critical Services team.
  • Responsible for identifying defects that may affect the customer based on their environment's analysis for an effective software recommendation
  • Established a Sharepoint site as a one stop shop for resources related to BCS deliverables creating a team-wide impact.

Intern

Cisco Internship
01.2022 - 06.2022
  • Learned and gained hands-on experience on networking and automation fundamentals during internship, including packet forwarding, routing, switching and Python automation

Education

Bachelor of Technology - Electronics and Telecommunication

K.J. Somaiya College Of Engineering
01.2022

Skills

  • Programming and Scripting: Python
  • Networking Technologies and Protocols: TCP/IP, BGP, RIP, OSPF, EIGRP, IS-IS, Cisco NGIPS, Cisco ASA, Cisco ISE, Cisco IOS,
  • Certifications: Python, CCNA, DevNet Associate, CCNP SCOR

Timeline

Network Lifecycle Engineer (Grade 6)

Cisco
11.2023 - Current

Network Consulting Engineer (Grade 4)

Cisco
08.2022 - 10.2023

Intern

Cisco Internship
01.2022 - 06.2022

Bachelor of Technology - Electronics and Telecommunication

K.J. Somaiya College Of Engineering

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HARSHAL PATHAK