HARSHAVARDHAN PRASAD B
Bengaluru
Summary
Highly organized and detail-oriented professional with extensive experience in operations and administrative roles. Demonstrated ability to effectively manage multiple projects and tasks, consistently delivering results in a timely and cost-effective manner.
Overview
3
3
years of professional experience
Work History
Quality Analyst
QDegrees Services
10.2024 - Current
- Developed and maintained quality assurance procedure documentation.
- Worked on the projects like Phonepe,Daimler got appreciation from clients for promised work
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
Quality Analyst
Unacademy
07.2024 - 08.2024
- Collected all the essential statistics required and identify the root cause analysis method to identify the deflect
- Maintaining the good report between management and the employees
- Appreciation from the manager for the detailed work and due-diligence
Senior operation associate
Concentrix
01.2022 - 06.2024
- Company Overview: As a key contributor, Contributed and implemented various productivity-enhancing tools and projects, including the Mentor platform, Project Spammy, and the Project Headspin suite of tools, all of which helped the company operate more efficiently
- As a key contributor, Contributed and implemented various productivity-enhancing tools and projects, including the Mentor platform, Project Spammy, and the Project Headspin suite of tools, all of which helped the company operate more efficiently
- I was promoted from grade 12 to grade 11 due to the continuous achievement of production targets and high-quality work
- Team player in organisation
- As a Platinum and Diamond performer, I earned monthly bonuses for meeting my targets
- I also received recognition from my manager
- Additionally, I partnered with executive leadership to develop a vision and mission that aligned with the company's long-term strategic goals
- As a key contributor, Contributed and implemented various productivity-enhancing tools and projects, including the Mentor platform, Project Spammy, and the Project Headspin suite of tools, all of which helped the company operate more efficiently
Education
B.com -
Smt. Danamma Channabasavaiah College of Arts, Commerce, Science and Management Studies
06.2021
Pre - University Education - undefined
Smt. Danamma Channabasavaiah PU COLLEGE
06.2018
SSLC - undefined
St.annes high school
06.2016
Skills
- MS office automation
- Microsoft Dynamics 365
- Canva
- Typewriting
- Performance Optimization
- Leadership Skills
- Interpersonal Communication Skills
- Digital Marketing
- CRM
Languages
English
Kannada
Hindi
Telugu
Hobbies and Interests
- Reading Novels
- Upskilling myself
- Learning new skills in career
- Sports - Cricket, Volleyball
- Travelling
- Watching web-series
Timeline
Quality Analyst
QDegrees Services
10.2024 - Current
Quality Analyst
Unacademy
07.2024 - 08.2024
Senior operation associate
Concentrix
01.2022 - 06.2024
Pre - University Education - undefined
Smt. Danamma Channabasavaiah PU COLLEGE
SSLC - undefined
St.annes high school
B.com -
Smt. Danamma Channabasavaiah College of Arts, Commerce, Science and Management Studies
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