Summary
Overview
Work History
Education
Skills
Languages
Interest Area
Seminars
Timeline
Generic
Harshdeepsinh Jadeja

Harshdeepsinh Jadeja

Ahemdabad

Summary

A versatile professional with experience in data management, consumer interaction, service quality, and product development:

  • Techno Insurance Services (20 Months): Managed systematic data for customers and firms acquiring insurance policies.
  • ITC Pvt. Ltd. (13 Days): Engaged in customer interaction, product pitching, marketing, competitor analysis, and consumer behavior study.
  • Symphony Ltd (3 Months): Observed backend service operations and processes in-depth.
  • OPL Innovate (Present): Collaborating with cross-functional teams to conceptualize, plan, and develop new fintech products, translating business requirements into functional specifications and preparing product documentation.

Overview

5
5
years of professional experience

Work History

Finance Trainee Product

OPL Innovate
Ahmedabad
01.2024 - Current
  • Collaborate with the product team to conceptualize, plan, and develop new products or features.
  • Translate business requirements of Bank into functional specifications for the development team.
  • Prepare product documentation, including user guides, release notes, and product presentations.
  • Coordinate cross-functional teams to execute the product development plan effectively.

Service Quality Analyst Intern

Symphony Ltd
Ahmedabad
05.2023 - 07.2023
  • Analyzed customer complaints to identify areas for improvement in the customer journey.
  • Assessed current call center systems and identified opportunities for automation or optimization initiatives.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • To Study the service operations and observe all the process of backend in depth

Management Trainee

ITC Pvt Ltd
Ahmedabad
01.2023 - 01.2023
  • Customer Interaction
  • Product Pitching
  • Product Marketing
  • Competitor Analysis
  • Understanding Consumer behavior

Data Entry Executive

Techno Insurance Services
Gandhidham
10.2019 - 06.2021
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Maintained database by entering new and updated customer and account information.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Preparation of systematic data of all the customers and firms who used to take any type of insurance policy in company’s software

Education

PGDM - Finance And Marketing

St Kabir Institute of Professional Studies
Ahmedabad
03-2024

Bachelor of Commerce - Accountancy And Finance

Tolani Commerce College
Adipur
04-2022

Skills

  • Corporate Communication
  • Adaptability
  • Interpersonal Skills
  • Team Collaboration
  • Analytical Skills

Languages

Gujarati
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Interest Area

  • Actively engaged to work with teams and group projects on politics and world affairs

Seminars

  • Attended “All About Export-Import, What, When, Why, Who, Where, How, HScodes, FTA” organized by Ahmedabad management association (AMA)
  • Attended “Payment Terms In International Trade” organized by Ahmedabad management association (AMA)
  • Attended “Body language:- Have a winning attitude” by Devang bhatt organized by Ahmedabad management association(AMA)

Timeline

Finance Trainee Product

OPL Innovate
01.2024 - Current

Service Quality Analyst Intern

Symphony Ltd
05.2023 - 07.2023

Management Trainee

ITC Pvt Ltd
01.2023 - 01.2023

Data Entry Executive

Techno Insurance Services
10.2019 - 06.2021

PGDM - Finance And Marketing

St Kabir Institute of Professional Studies

Bachelor of Commerce - Accountancy And Finance

Tolani Commerce College
Harshdeepsinh Jadeja