Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Harshit .

Gurugram

Summary

Dynamic Senior Advisor at Autoshop World with a proven track record in strategic planning and client consultation. Enhanced customer engagement through innovative solutions and optimized processes, leading to improved satisfaction metrics. Skilled in performance monitoring and vendor coordination, driving impactful results in service delivery and operational efficiency.

Overview

7
7
years of professional experience

Work History

Senior Advisor

Autoshop World
Gurugram
07.2025 - Current
  • Led strategic initiatives to enhance customer engagement and satisfaction.
  • Provided expert advice to clients on automotive solutions and services offered.
  • Reviewed operational processes, identifying areas for improvement and optimization.
  • Monitored performance metrics related to customer service operations.
  • Coordinated with external vendors to ensure timely delivery of services and products.

Assistant Manager

Domino's
Calgary
10.2023 - 11.2024
  • Managed daily operations and ensured quality standards in food preparation.
  • Oversaw inventory management and maintained stock levels efficiently.
  • Assisted in scheduling shifts and coordinating team assignments effectively.
  • Resolved customer complaints by providing timely and effective solutions.
  • Maintained up-to-date knowledge of company products and services.

Marketing Manager

B.M. Enterprises
Gurugram
08.2018 - 12.2021
  • Developed marketing strategies to enhance brand awareness and customer engagement.
  • Collaborated with sales teams to align marketing efforts with business objectives.
  • Conducted market research to gather insights for targeted advertising initiatives.
  • Generated ideas to increase sales through creative promotions.
  • Worked with management team to oversee and monitor marketing strategy.

Education

International Professional Certificate - Human Resources Management

University of Calagry
Calgary, Canada
08-2023

Bachelor of Commerce - Commerce

University of Delhi
New Delhi
10-2018

A1 Diploma - Languages

Alliance Francaise De Delhi
Gurugram
11-2017

Skills

  • Strategic planning
  • Client consultation
  • Process optimization
  • Performance monitoring
  • Vendor coordination
  • Customer relationship management

Affiliations

Like to play sports, Working out , Listening Music

Accomplishments

Received 5-star badge from the Domino's store for my extraordinary performance in increasing the sales for the year 2023-2024

Timeline

Senior Advisor

Autoshop World
07.2025 - Current

Assistant Manager

Domino's
10.2023 - 11.2024

Marketing Manager

B.M. Enterprises
08.2018 - 12.2021

International Professional Certificate - Human Resources Management

University of Calagry

Bachelor of Commerce - Commerce

University of Delhi

A1 Diploma - Languages

Alliance Francaise De Delhi

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