Harshit Goyal
Business Analyst
Dehradun
Summary
Savvy Business Analyst with 2 years and 9 months of experience in Sales Operations across various LOBs for Oracle Sales Cloud tools. Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Seeking a full-time position that offers professional challenges where I can leverage my expertise in CRM systems, CPQ Quoting, excellent time management, problem-solving skills, and strong understanding of sales operations to contribute to Organizational success.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Business Analyst
Oracle Corporation
Bangalore
01.2021 - Current
- Administrator and maintain the CRM system (Oracle Sales Cloud) by ensuring data accuracy, updating records, and implementing best practices. Provided training and support to sales teams on CRM usage and functionality.
- Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.
- Analyzed and interpreted sales data to identify trends, patterns, and opportunities for improvement. Utilize CPQ (Configure, Price, Quote) software to streamline and automate the quoting process.
- Collaborate with sales teams to understand their requirements and provide guidance on effective Sales strategies.
- Ensuring sales teams adhere to established sales processes, policies, and guidelines. Identifying and addressing compliance issues and recommending corrective actions.
- Collaborate with cross-functional teams, including sales, finance, and IT, to drive process improvements and system enhancements.
- Staying updated on industry trends and advancements in CPQ technology to continuously enhance quoting capabilities.
- Interacted with internal customers to understand business needs and translate them into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Developed customized reports, summarizing and presenting data in a visually appealing format.
- Provided technical support for troubleshooting analytics and reporting issues.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Education
BCA (Bacehlor of Computer Applications) - Computer Science
University of Petroleum And Energy Studies
Dehradun 07.2017 - 08.2020
Higher Secondary School -
The Sapience School
Dehradun 05.2016 - 07.2017
Secondary School -
St.Mary's Convent School
Dehradun 05.2013 - 03.2014
Skills
CRM management
Business Strategic planning
Microsoft Office Suite
Project Management
Staff Management
Consulting & Workflow Analysis
Data Mapping & Quality assurance
Operations Analysis & management
System Availability and Issue Resolution
Cross-functional collaboration
UAT Facilitation and Process Improvement
Sales Analytics & Reporting
Hobbies
Reading books and articles
Travelling and making connections
Running
Timeline
Business Analyst
Oracle Corporation
01.2021 - Current
BCA (Bacehlor of Computer Applications) - Computer Science
University of Petroleum And Energy Studies
07.2017 - 08.2020
Higher Secondary School -
The Sapience School
05.2016 - 07.2017
Secondary School -
St.Mary's Convent School
05.2013 - 03.2014