Harshit Goyal

Business Analyst

Oracle Corporation

Bangalore

01.2021 - Current

Administrator and maintain the CRM system (Oracle Sales Cloud) by ensuring data accuracy, updating records, and implementing best practices. Provided training and support to sales teams on CRM usage and functionality.
Analyzed key aspects of the business to evaluate factors driving results and summarized them into presentations.
Analyzed and interpreted sales data to identify trends, patterns, and opportunities for improvement. Utilize CPQ (Configure, Price, Quote) software to streamline and automate the quoting process.
Collaborate with sales teams to understand their requirements and provide guidance on effective Sales strategies.
Ensuring sales teams adhere to established sales processes, policies, and guidelines. Identifying and addressing compliance issues and recommending corrective actions.
Collaborate with cross-functional teams, including sales, finance, and IT, to drive process improvements and system enhancements.
Staying updated on industry trends and advancements in CPQ technology to continuously enhance quoting capabilities.
Interacted with internal customers to understand business needs and translate them into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Developed customized reports, summarizing and presenting data in a visually appealing format.
Provided technical support for troubleshooting analytics and reporting issues.
Collaborated with stakeholders to identify business needs and data sources.
Analyzed data to identify root causes of problems and recommend corrective actions.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.