Harshita Bumra
New Delhi
Summary
Dedicated student of MBA (Aviation Management) in Galgotias University with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Research Intern { HRM Domain }
Indian Aviation Academy
New Delhi
2024.06 - 2024.09
- Conducted literature reviews to identify key areas for further research.
- Collaborated with other interns to ensure efficient completion of research tasks.
- Prepared presentations outlining research results for senior management team members.
- Evaluated existing databases and identified gaps in knowledge that could be addressed through additional research.
- Created detailed reports summarizing the findings from various research studies.
Senior Flight Attendant
Indigo Airlines
New Delhi
2021.09 - 2023.09
- Performed pre-flight checks on aircrafts by verifying seatbelts, lights and other equipment were functioning properly.
- Coordinated with other crew members to ensure efficient operation of flights.
- Trained new staff members on proper procedures for operating an aircraft safely.
- Addressed any complaints or concerns from customers in a professional manner.
- Restocked and organized food, beverage and passenger items inventory.
Flight Attendant
Indigo Airlines
New Delhi
2017.08 - 2021.09
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Adhered to company policies regarding security measures and protocol at all times.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
MBA - Aviation Management
Galgotias University
Greater Noida, India06.2025
Bachelor of Commerce - Commerce
Janki Devi Memorial College Delhi University
New Delhi, India06.2020
High School Diploma -
Lady Irwin Senior Secondary School
New Delhi, India05.2016
Skills
- Time Management
- Microsoft excel
- Galileo GDS basic
- Multitasking and Organization
- Database Research
- Teamwork and Collaboration
- Customer Service
- First Aid
- Cultural Awareness
- Communication skills
- Critical Thinking
- Problem-Solving
Certification
- Diploma certificate in aviation, hospitality and travel management by Frankfinn Institute- July,2017
- Travelport Galileo GDS basic and advance - July, 2017
- Front office associate from NSDC - June, 2017
- Financial literacy by UNICEF - April , 2024
- SEP and First Aid training by Flywings simulators ( FWSTC )- May, 2024
- Internship completion certificate - August, 2024
Accomplishments
- Attended various trainings and workshops and was rewarded with a job promotion as a result from flight attendant to senior flight attendant.
- Achieved 15 appreciation letters through effective customer service.
- Awarded by the General Manager for producing the best research report among all interns, demonstrating superior research, analysis, and presentation skills.
- Awarded multiple certificates for exceptional achievements in art and craft during school.
Hobbies and Interests
- Travelling
- Photography
- Art and crafts
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Research Intern { HRM Domain }
Indian Aviation Academy
2024.06 - 2024.09
Senior Flight Attendant
Indigo Airlines
2021.09 - 2023.09
Flight Attendant
Indigo Airlines
2017.08 - 2021.09
- Diploma certificate in aviation, hospitality and travel management by Frankfinn Institute- July,2017
- Travelport Galileo GDS basic and advance - July, 2017
- Front office associate from NSDC - June, 2017
- Financial literacy by UNICEF - April , 2024
- SEP and First Aid training by Flywings simulators ( FWSTC )- May, 2024
- Internship completion certificate - August, 2024
MBA - Aviation Management
Galgotias University
Bachelor of Commerce - Commerce
Janki Devi Memorial College Delhi University
High School Diploma -
Lady Irwin Senior Secondary School
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