Motivating process lead with several years of experience. Trained in leadership to stay productive and positive in high demand environments. Adept at critical problem solving and supervising large teams.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Process Lead
Firstsource Solution Limited
Banglore
08.2016 - Current
Conducted regular audits to ensure compliance with industry standards.
Conducted research on best practices in order to develop innovative solutions for process optimization.
Prepared presentations summarizing proposed changes or recommendations to senior management team members.
Facilitated cross-functional meetings to discuss current process status and future objectives.
Collaborated with stakeholders across the organization to identify potential process improvements.