Harshitha P
Bengaluru,KA
Summary
Strategic and Innovative technologist delivering high-impact solutions that drive business growth, enhance user engagement, and optimize operations
Strong communication and interpersonal skills for providing superior customer service. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Inside Sales Executive
ETA Pro Technologies DBA LionCircuits
04.2024 - Current
- - Utilizing strategic market capability analysis to drive sales growth
- - Growing strong client relationships through in-depth interactions
- - Leveraging technical expertise to conduct SEO audits and improve domain ratings
Junior Automation Engineer - Conversational AI
Valenta AI Pvt Ltd
01.2022 - 09.2022
- - Designed and developed chatbots and virtual assistants for diverse clients
- - Implemented end-to-end solutions, enhancing user engagement and customer support efficiency
- - Collaborated with cross-functional teams to deliver Proof of Concepts (POCs) in Conversational AI
- - Gained practical experience in Conversational AI, developing and enhancing chatbots and virtual assistants
- - Worked on NLP development to improve system understanding and response to user input
Education
B.Tech - Computer Engineering
Presidency University
06-2022
Skills
- - Programming languages: C, Java, HTML/CSS, JavaScript, SQL
- - Data Management: Data Analysis, SEO Audit, CRM
- - Conversational AI: Chatbots, Virtual Assistants, NLP, Dialog Flow
- Strong negotiation skills
- Customer relationship building
Timeline
Inside Sales Executive
ETA Pro Technologies DBA LionCircuits
04.2024 - Current
Junior Automation Engineer - Conversational AI
Valenta AI Pvt Ltd
01.2022 - 09.2022
B.Tech - Computer Engineering
Presidency University
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