Timeline
Work History
Overview
Education
Skills
Work Availability
CustomerServiceRepresentative
HARSHITHA P L

HARSHITHA P L

PRESALES ENGINEER
Bengaluru,KA

Timeline

OEM Presales Engineer

Tecknodreams Software Consulting PVT LTD.
02.2023 - Current

Bachelor of Computer Applications - Computer Applications

Govt. First Grade College
07.2019 - 10.2022

Work History

OEM Presales Engineer

Tecknodreams Software Consulting PVT LTD.
02.2023 - Current
  • Regularly liaised with product management teams, providing valuable input on new features and improvements based on client feedback and market demand.
  • Spearheaded the creation of technical documentation, simplifying support procedures for both internal teams and customers alike.
  • Played a pivotal role in improving internal processes by sharing feedback gathered from clients during interactions, ultimately enhancing the overall customer experience.
  • Actively participated in RFP/RFI responses, showcasing the company''s capabilities while highlighting competitive advantages over other industry players.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Education

Bachelor of Computer Applications - Computer Applications

Govt. First Grade College
Bengaluru
07.2019 - 10.2022

Skills

Deal closing

Client relationship building

Technical training

Requirements analysis

Pre-sales support

Technical presentations

Software demonstrations

Proof of concept

Adaptability

Problem-solving abilities

Product knowledge

Analytical thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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HARSHITHA P LPRESALES ENGINEER