OEM Presales Engineer
Tecknodreams Software Consulting PVT LTD.
02.2023 - Current
HARSHITHA P L
PRESALES ENGINEER
Bengaluru,KA
Timeline
Bachelor of Computer Applications - Computer Applications
Govt. First Grade College
07.2019 - 10.2022
Work History
OEM Presales Engineer
Tecknodreams Software Consulting PVT LTD.
02.2023 - Current
- Regularly liaised with product management teams, providing valuable input on new features and improvements based on client feedback and market demand.
- Spearheaded the creation of technical documentation, simplifying support procedures for both internal teams and customers alike.
- Played a pivotal role in improving internal processes by sharing feedback gathered from clients during interactions, ultimately enhancing the overall customer experience.
- Actively participated in RFP/RFI responses, showcasing the company''s capabilities while highlighting competitive advantages over other industry players.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Education
Bachelor of Computer Applications - Computer Applications
Govt. First Grade College
Bengaluru 07.2019 - 10.2022
Skills
Deal closing
Client relationship building
Technical training
Requirements analysis
Pre-sales support
Technical presentations
Software demonstrations
Proof of concept
Adaptability
Problem-solving abilities
Product knowledge
Analytical thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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