Summary
Overview
Work History
Education
Skills
Certification
Professionaloverview
Personal Information
Relationshipstatus
Awards
Timeline
Generic

Shobhit Gupta

Sales Engineering
Gurgaon

Summary

Entrepreneurial Sales Engineer with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing to build key relationships through communication, customer service and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines.

Overview

18
18
years of professional experience
9
9
Certifications

Work History

OEM Presales Engineer

Avaya
11.2014 - Current
  • Consultative selling under CSFS frame work
  • Identifying business problem and designing solutions to meet end business user KPI
  • Strategy for enterprises to transform and migrate on-premise base to cloud.
  • Collaborated with marketing and partner teams for new acquisitions and competitive replacements.
  • Delivering case studies in identified verticals for joint GTM along with service providers
  • Consistently achieved order booking targets
  • ISV portfolio to bridge solution gaps and increase revenue
  • Improved top-line and revenue share, expanded into new territories, and engaged new partners for large and small run-rate business
  • Captured requirements, managed BOM, capacity planning, documentation, product capability demonstrations, and reviewed professional and managed services scopes for end-to-end deliverables
  • Mapped relationships at C-level, IT, and business levels
  • Responded to RFI/RFPs, validating client-specific technology solutions, costs, implementation timelines, and questionnaires
  • Ensured effectiveness in deliverables through cross-organizational coordination.

CCN Practice (services & product)

Wipro Infotech
07.2006 - 11.2014
  • Responsible for driving services business and solutions in contact center practice.
  • Scope of work, effort estimation, consultation and design support to regional accounts team
  • Possessed excellent communication and presentation skills
  • Skilled in reviewing proposals, providing estimates, and recommending optimal product solutions
  • Proficient in understanding and capturing technical and business requirements
  • Demonstrated ability in planning and managing customer relationships
  • Initiated and led projects in installation, consultation, scoping, auditing, and bidding for CCT
  • Strong ability to liaise at all management levels.

Education

Xth -

St. Mary’s School, Bijnor

XIIth - undefined

D.D.P.S

B.Tech in Electrical and Electronics -

KIET GZB, Uttar Pradesh Technical University
2002

Skills

CXP Transformation

Solution selling

Demo & Presentations

Omnichannel, Automation & AI

Proof of concept

Scope of work and estimation

Channel enablement

Client Relationship Building

Customer Engagement

Pricing strategy, Negotiations & Deal Closing

Certification

Avaya Experience Platform Sales proficient

Professionaloverview

17 years of experience in Support, design, consultation and Presales within Telco, Enterprise, and SMB sectors. Deep understanding of contact center technology, KPI-driven consultative selling, industry trends, and competitive awareness. Engaged with over 250 direct clients across various verticals. Enabled regional sales and partners on product offerings, selling strategies, positioning, creating value propositions, competitive analysis, ROI, and TCO for CCAAS and UCAAS offerings. Led relationships and opportunities with partner sales and presales teams, handling requirement analysis, proposed solutions, demos, presentations, partner fitment, commercial proposals, pricing approvals, negotiations, and contracts. Developed joint GTM strategies with leading service providers for CCAAS offerings. Discussed and positioned different pricing models (Capex and Opex) and delivery models (on-premises and cloud).

Personal Information

  • Passport Number: F8756678
  • Date of Birth: 02/05/84

Relationshipstatus

Married

Awards

CEO Award for Innovation in Leading travel Marketplace account

Timeline

OEM Presales Engineer

Avaya
11.2014 - Current

CCN Practice (services & product)

Wipro Infotech
07.2006 - 11.2014

Xth -

St. Mary’s School, Bijnor

XIIth - undefined

D.D.P.S

B.Tech in Electrical and Electronics -

KIET GZB, Uttar Pradesh Technical University

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Shobhit GuptaSales Engineering